Keepit A/S
Keepit A/S provides cloud-based backup and recovery solutions focused on protecting data in SaaS applications such as Microsoft 365, Google Workspace, Salesforce, and other enterprise platforms. The company serves mid-market and large enterprises that need independent, long-term backup, compliance, and ransomware recovery capabilities beyond native SaaS retention. Keepit generates revenue through subscription fees for its backup-as-a-service offerings sold directly and via partners.
- Cloud Infrastructure & Hosting
- Data Privacy & Protection
- Backup & Disaster Recovery
- Revenue
- $60.0M
- Employees
- 350
- Founded
- 2007
- Headquarters
- Copenhagen, Denmark
What 11 Arbolus experts think of Keepit A/S
NPS scores are predominantly high, with 70% of customers providing NPS of 8 or higher. Renewal intent is strongly positive, with 70% planning to renew, 20% unsure, and only 10% indicating non-renewal. Stickiness is strong: 60% are in production for over a year, 30% have implemented within the last year, and a minority (10%) are in pilot. High spenders and long-term users drive the highest NPS and renewal rates, while lower spenders and new adopters are more mixed. Key themes include solid adoption among IT and operations stakeholders. Overall Customer Sentiment: Positive
Who reviewed Keepit A/S
- C-Suite 100% (11)
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Sentiment
9 Net Promoter Score, from 11 scored reviews- Promoters 3
- Passives 6
- Detractors 2
Cumulative NPS by month
-1 over 4 months- May 9
- Oct 8
- Dec 7
- Jul 8
Net Promoter Score across 1 reviews, accumulated up to each month. Category median 9 across 1 companies.
Written answers and themes publish with the full report.
Renewal intent
Plan to renew 55%Plan to renew, by seniority
- 55% 11 answers
- 8.3/10 Average score from customers who will renew
- 7/10 Average score from undecided customers
- 6/10 Average score from customers not renewing
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