KirkpatrickPrice

kirkpatrickprice.com · Nashville, United States of America

KirkpatrickPrice is a cybersecurity and compliance audit firm that provides assurance services such as SOC 1 and SOC 2 examinations, PCI DSS assessments, HIPAA and HITRUST audits, and ISO security certifications for organizations handling sensitive data. The company serves clients across industries including technology, financial services, healthcare, and SaaS, helping them meet regulatory, security, and privacy requirements. It generates revenue through professional audit, advisory, and continuous compliance services delivered by certified auditors and consultants.

  • Cybersecurity Services
  • GRC & Compliance Automation
Revenue
$18.0M
Employees
120
Founded
2006
Headquarters
Nashville, United States of America

What 8 Arbolus experts think of KirkpatrickPrice

NPS scores cluster between 6 and 9, indicating a neutral to moderately positive sentiment, with no promoters scoring 10. Renewal intent is positive among those with recent adoption (66% yes among implementers with spend and less than 1 year), while uncertainty or no intent is present in longer-term or pilot users. Stickiness is moderate, with a balanced distribution across pilot, less than one year, and more than one year implementation stages, but limited spend growth. Key quantitative themes are moderate satisfaction, recent onboarding, and compliance management as core drivers.Overall Customer Sentiment: Neutral to Slightly Positive

Who reviewed KirkpatrickPrice

Total customers 8 8 current · 0 former
Reviews growth +7 in six months
Seniority of respondents
  • C-Suite 100% (8)
Executive C-Suite NPS 6
Engineering Generalist C-Suite NPS 9
Executive C-Suite NPS 7 Not renewing

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Sentiment

-12 Net Promoter Score, from 8 scored reviews
  • Promoters 1
  • Passives 5
  • Detractors 2

Cumulative NPS by month

+0 over 3 months
  • Jul 7
  • Jan 8
  • Jun 7

Net Promoter Score across 1 reviews, accumulated up to each month. Category median -12 across 1 companies.

Written answers and themes publish with the full report.

Renewal intent

Plan to renew 50%
  • Will renew 2
  • Undecided 0
  • Not renewing 2

Plan to renew, by seniority

  • C-Suite 50% 4 answers
  • 7.5/10 Average score from customers who will renew
  • 6.5/10 Average score from customers not renewing

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