KnowBe4 UK Limited
KnowBe4 UK Limited is the UK subsidiary of KnowBe4, a security awareness training and simulated phishing platform provider that helps organizations reduce human-related cybersecurity risk. The company sells subscriptions to cloud-based training content, phishing simulations, and related tools to businesses, government agencies, and other institutions across the UK and EMEA.
- Cybersecurity Services
- Learning Management
- Revenue
- $15.0M
- Employees
- 80
- Founded
- 2017
- Headquarters
- Londonderry County Borough, United Kingdom
What 11 Arbolus experts think of KnowBe4 UK Limited
The NPS distribution is heavily skewed positive, with 6 out of 11 experts rating 9 or 10, and only one rating below 7. Renewal intent is high: 80% affirm ongoing renewal, 10% are unsure, and 10% do not plan to renew. All but one expert report long-term use (>1 year), indicating strong stickiness. Key feedback themes are reliable large-scale training, strong compliance and reporting, but with some concerns around personalization and adaptability compared to emerging solutions. Positive
Who reviewed KnowBe4 UK Limited
- C-Suite 91% (10)
- Director 9% (1)
Employer names and spend open in the full report, along with the other 8 customers.
Everything 11 customers told us about KnowBe4 UK Limited.
Employer names, spend, renewal intent and every written answer behind the numbers on this page.
Sentiment
54 Net Promoter Score, from 11 scored reviews- Promoters 7
- Passives 3
- Detractors 1
Cumulative NPS by month
+0 over 3 months- May 9
- Jun 9
- Jul 9
Net Promoter Score across 2 reviews, accumulated up to each month. Category median 24 across 2 companies.
Praised
- Effective Large-Scale Training Delivery
- Ease of Management
- Reliable Compliance and Reporting
- Tailor Content to New Threats
Criticised
- Alternative Platforms Fit Modern Programs
- Switching for Adaptive Modern Solutions
- Churn Triggered by Customization Needs
- Limited Personalization and Role-Based Content
What customers say
Renewal intent
Plan to renew 82%Plan to renew, by seniority
- 80% 10 answers
- 100% 1 answer
- 9/10 Average score from customers who will renew
- 9/10 Average score from undecided customers
- 6/10 Average score from customers not renewing
Top alternatives
Most weighed by KnowBe4 UK Limited customers
Report
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