KPA
KPA is a compliance and risk management software provider that offers EHS (environmental, health, and safety), HR, and workforce compliance solutions for regulated industries such as automotive, manufacturing, construction, and distribution. The company combines cloud-based software, training content, and consulting services to help clients manage safety programs, regulatory requirements, and workforce risk. Its revenue comes from recurring software subscriptions and related professional services.
- EHS & Sustainability Software
- Compliance & Total Rewards
- IT Consulting & Implementation
- Revenue
- $65.0M
- Employees
- 350
- Founded
- 1986
- Headquarters
- Lafayette Hill, United States of America
What 7 Arbolus experts think of KPA
NPS scores are strongly positive, with 71% of responses at 8 or above and 29% scoring 7 or below. Renewal intent is high among mid-to-high spenders, with only a single high-spending influencer showing uncertainty about renewal. Stickiness is reflected in the fact that 86% of responses indicate tool implementation for more than 1 year. The overall sentiment is driven by long-term usage and high satisfaction, especially from influencer roles.Positive
Who reviewed KPA
- C-Suite 57% (4)
- Director 29% (2)
- Manager 14% (1)
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Sentiment
42 Net Promoter Score, from 7 scored reviews- Promoters 4
- Passives 2
- Detractors 1
Cumulative NPS by month
+2 over 4 months- Apr 6
- May 7
- Aug 8
- Sep 8
Net Promoter Score across 1 reviews, accumulated up to each month. Category median 42 across 1 companies.
Written answers and themes publish with the full report.
Renewal intent
Plan to renew 67%Plan to renew, by seniority
- 50% 2 answers
- 100% 1 answer
- 9/10 Average score from customers who will renew
- 9/10 Average score from undecided customers
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