Leidos

leidos.com · Reston, United States of America

Leidos is a science and technology company that provides engineering, IT, and mission solutions to government and commercial customers, primarily in defense, intelligence, civil, and health markets. It delivers systems integration, cybersecurity, analytics, and managed services that support critical infrastructure, national security, and public sector operations. The company generates revenue through long-term contracts, programs, and professional services engagements with U.S. and allied government agencies and regulated industries.

  • IT Consulting & Implementation
  • Cybersecurity Services
  • Managed IT & Cloud Services
Revenue
$15.2B
Employees
47,000
Founded
1969
Headquarters
Reston, United States of America

What 15 Arbolus experts think of Leidos

NPS distribution highlights a positive trend, with 70% of respondents rating 8 or higher, and 14% providing perfect scores of 10. Renewal intent is generally strong among high spend and long-tenured customers (notably all affirmative renewal intent linked to higher spend brackets and Influencers). The majority of users report multi-year adoption, correlating with stickiness and satisfaction. Key themes include long-term customer relationships, perceived reliability, and proven value in large-scale, regulated deployments.Overall Customer Sentiment: Positive

Who reviewed Leidos

Total customers 15 15 current · 0 former
Reviews growth +10 in six months
Seniority of respondents
  • C-Suite 71% (11)
  • Director 14% (2)
  • Manager 14% (2)
Engineering Executive C-Suite NPS 8 Not renewing
Generalist Generalist Not specified NPS 8
Executive C-Suite NPS 6 Not renewing

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Sentiment

13 Net Promoter Score, from 15 scored reviews
  • Promoters 5
  • Passives 7
  • Detractors 3

Cumulative NPS by month

+1 over 6 months
  • Dec 7
  • Feb 8
  • May 8
  • Jun 8
  • Aug 8
  • Sep 8

Net Promoter Score across 1 reviews, accumulated up to each month. Category median 13 across 1 companies.

Written answers and themes publish with the full report.

Renewal intent

Plan to renew 14%
  • Will renew 1
  • Undecided 4
  • Not renewing 2

Plan to renew, by seniority

  • C-Suite 17% 6 answers
  • Manager 0% 1 answer
  • 9/10 Average score from customers who will renew
  • 7/10 Average score from undecided customers
  • 7/10 Average score from customers not renewing

For people who use Leidos

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