LogicGate

logicgate.com · Chicago Loop, United States of America

LogicGate is a software company that provides a no-code governance, risk, and compliance (GRC) platform that helps enterprises centralize risk data, automate workflows, and manage regulatory and operational risk programs. Its Risk Cloud platform is sold primarily to mid-market and large organizations across industries on a subscription basis. The company generates revenue through SaaS licenses, implementation services, and ongoing customer support.

  • GRC & Compliance Automation
  • Workflow Automation
  • No-Code & Low-Code Platforms
Revenue
$55.0M
Employees
350
Founded
2015
Headquarters
Chicago Loop, United States of America

What 57 Arbolus experts think of LogicGate

LogicGate receives mixed to positive NPS scores with a notable concentration in the 7–9 range from enterprise buyers, and isolated scores as high as 10 and as low as 2–4. Renewal intent is strong among high spenders and influencers, but more variable among users and mid/low spenders. Stickiness is highest for customers with >1 year deployments and critical risk/compliance use cases. Key expert feedback focuses on workflow flexibility, automation, and expanding AI, with criticism directed at setup complexity, evolving AI maturity, and administrative overhead. Overall Customer Sentiment: Positive

Who reviewed LogicGate

Total customers 57 52 current · 5 former
Reviews growth +29 in six months
Seniority of respondents
  • C-Suite 62% (35)
  • Director 27% (15)
  • Manager 11% (6)
Executive C-Suite NPS 8 Undecided
Revenue Leader C-Suite NPS 5 Undecided
Strategy Leader C-Suite NPS 8

Employer names and spend open in the full report, along with the other 54 customers.

Everything 57 customers told us about LogicGate.

Employer names, spend, renewal intent and every written answer behind the numbers on this page.

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Sentiment

8 Net Promoter Score, from 57 scored reviews
  • Promoters 17
  • Passives 28
  • Detractors 12

Cumulative NPS by month

-1 over 6 months
  • May 8
  • Jun 8
  • Jul 7
  • Aug 8
  • Sep 7
  • Oct 7

Net Promoter Score across 9 reviews, accumulated up to each month. Category median 36 across 9 companies.

Praised

  • Flexible Workflow and Customization
  • Scalability and Value Delivery
  • Automation and Centralized Visibility
  • Out-of-the-Box Workflows

Criticised

  • Setup and Maintenance Complexity
  • Limited AI Maturity
  • Risk of Customization Sprawl
  • Cost and Integration Disadvantages

What customers say

Flexible Workflow and Customization
“LogicGate gives me the flexibility to centralize all our risk and compliance information and customize processes exactly as needed.”
Scalability and Value Delivery
“It’s very easy to use, delivers on value, and scales operationally as our business grows, offering strong support and partnership.”
Automation and Centralized Visibility
“Automation has reduced manual effort in risk assessments and centralizes compliance data, making audit readiness and visibility much stronger for us.”

Renewal intent

Plan to renew 48%
  • Will renew 13
  • Undecided 12
  • Not renewing 2

Plan to renew, by seniority

  • C-Suite 53% 17 answers
  • Director 33% 9 answers
  • Manager 100% 1 answer
  • 8.3/10 Average score from customers who will renew
  • 7.1/10 Average score from undecided customers
  • 6/10 Average score from customers not renewing

Top alternatives

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