LRQA

lrqa.com · Birmingham, United Kingdom

LRQA is a global assurance, inspection, and certification company that provides services such as management system certification, supply chain assurance, cybersecurity assurance, and inspection to help organizations manage risk, comply with standards, and improve operational performance. It serves clients across sectors including manufacturing, energy, food, technology, and services, generating revenue through fees for audits, inspections, advisory, and training services. LRQA was formed when Lloyd’s Register’s business assurance and inspection services were carved out as an independent, PE-backed entity.

  • IT Consulting & Implementation
  • Cybersecurity Services
Revenue
$900.0M
Employees
6,500
Founded
2021
Headquarters
Birmingham, United Kingdom

What 8 Arbolus experts think of LRQA

NPS scores are universally high, with all reported responses in the 8–10 range, indicating strong promoter sentiment. Renewal intent is clearly positive for all who answered, and every respondent has maintained use for over 1 year. The dominant themes are consistent satisfaction, entrenched partnerships, and recognition of long-term value. No neutral or detractor sentiment is present in the sample.Overall Customer Sentiment: Positive

Who reviewed LRQA

Total customers 8 8 current · 0 former
Reviews growth +6 in six months
Seniority of respondents
  • C-Suite 88% (7)
  • Manager 12% (1)
Marketing Leader C-Suite NPS 8
Operations Manager Manager NPS 10
Executive C-Suite NPS 8

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Sentiment

62 Net Promoter Score, from 8 scored reviews
  • Promoters 5
  • Passives 3
  • Detractors 0

Cumulative NPS by month

+0 over 4 months
  • Aug 9
  • Jan 9
  • Apr 9
  • Aug 9

Net Promoter Score across 1 reviews, accumulated up to each month. Category median 62 across 1 companies.

Written answers and themes publish with the full report.

Renewal intent

Plan to renew 100%
  • Will renew 4
  • Undecided 0
  • Not renewing 0

Plan to renew, by seniority

  • C-Suite 100% 4 answers
  • 8.8/10 Average score from customers who will renew

For people who use LRQA

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