Magnet Forensics
Magnet Forensics is a digital forensics software company that develops tools to recover, analyze, and report on digital evidence from computers, mobile devices, cloud services, and IoT sources for law enforcement, government agencies, and enterprises. Its products help investigators accelerate incident response, cybercrime investigations, and internal investigations by automating evidence collection and analysis workflows. The company generates revenue through licensing, subscriptions, and support services for its software platform and related solutions.
- Revenue
- $80.0M
- Employees
- 350
- Founded
- 2010
- Headquarters
- Waterloo, Canada
What 19 Arbolus experts think of Magnet Forensics
NPS distribution is strongly positive with 73% scoring 8 or higher, and multiple perfect scores (10). 90% of respondents with renewal intent data indicate 'Yes', notably among high spenders and long-term users. The stickiness profile is robust: 80% have been implemented for more than 1 year, signaling mature deployments with persistent value realization. Experts from highly regulated and security-sensitive sectors exhibit above-average NPS and strong intent to renew.Overall Customer Sentiment: Positive
Who reviewed Magnet Forensics
- C-Suite 53% (10)
- Director 32% (6)
- Manager 16% (3)
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Sentiment
63 Net Promoter Score, from 19 scored reviews- Promoters 12
- Passives 7
- Detractors 0
Cumulative NPS by month
+2 over 6 months- Jan 7
- May 8
- Jun 9
- Jul 9
- Sep 9
- Oct 9
Net Promoter Score across 2 reviews, accumulated up to each month. Category median 46 across 2 companies.
Written answers and themes publish with the full report.
Renewal intent
Plan to renew 86%Plan to renew, by seniority
- 86% 7 answers
- 75% 4 answers
- 100% 3 answers
- 8.9/10 Average score from customers who will renew
- 8/10 Average score from undecided customers
- 9/10 Average score from customers not renewing
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