Mandiant
Mandiant is a cybersecurity company that provides threat intelligence, incident response, managed detection and response, and security consulting services to enterprises and government organizations. It helps customers detect, investigate, and remediate cyber attacks using a combination of proprietary threat intelligence, software, and expert services. The company generates revenue through subscriptions to its threat intelligence and SaaS platforms, as well as professional and managed security services engagements.
- Cybersecurity Services
- Security Operations (SIEM/SOAR)
- Application & Code Security
- Revenue
- $600.0M
- Employees
- 2,300
- Founded
- 2004
- Headquarters
- Reston, United States of America
What 97 Arbolus experts think of Mandiant
Mandiant receives predominantly positive NPS scores, with 44% of ratings at 9-10 (Promoters) and only a small minority as Detractors. Renewal intent is robust, especially among high spenders and those with over a year of implementation. Most customers are at advanced or mature stages of implementation, indicating strong stickiness and platform entrenchment. Key themes from expert feedback include Mandiant’s integration capabilities, responsive vendor support, and value in automating governance and compliance. Overall Customer Sentiment: Positive
Who reviewed Mandiant
- C-Suite 64% (62)
- Director 29% (28)
- Manager 6% (6)
Employer names and spend open in the full report, along with the other 94 customers.
Everything 97 customers told us about Mandiant.
Employer names, spend, renewal intent and every written answer behind the numbers on this page.
Sentiment
38 Net Promoter Score, from 98 scored reviews- Promoters 48
- Passives 40
- Detractors 10
Cumulative NPS by month
+0 over 6 months- May 8
- Jun 8
- Jul 8
- Aug 8
- Sep 8
- Oct 8
Net Promoter Score across 7 reviews, accumulated up to each month. Category median 41 across 7 companies.
Praised
- Enhanced Compliance Automation
- Broader Ecosystem Integrations
- AI-Driven Automation
- Leading Integration Capability
Criticised
- Reporting Flexibility
- Complex Pricing
- Onboarding Challenges
- Pricing Sensitivity
What customers say
Renewal intent
Plan to renew 50%Plan to renew, by seniority
- 40% 30 answers
- 72% 18 answers
- 0% 3 answers
- 100% 1 answer
- 9/10 Average score from customers who will renew
- 7.8/10 Average score from undecided customers
- 6/10 Average score from customers not renewing
Top alternatives
Most weighed by Mandiant customers
Report
More in Data & Analytics and Consulting & Professional Services
Other companies in both categories with a customer report.
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