LogRhythm, Inc.
LogRhythm is a cybersecurity software company that provides security information and event management (SIEM), log management, and security analytics solutions to enterprises and government organizations. Its platform centralizes and analyzes security data to detect threats, support incident response, and meet compliance requirements, sold primarily through licenses and subscriptions with associated support and services. The company serves customers across industries including financial services, healthcare, energy, and the public sector.
- Security Operations (SIEM/SOAR)
- Network & Cloud Security
- Endpoint & Device Security
- Revenue
- $220.0M
- Employees
- 900
- Founded
- 2003
- Headquarters
- Boulder City, United States of America
What 6 Arbolus experts think of LogRhythm, Inc.
NPS scores show a bimodal pattern: 50% of responses report NPS of 8 or 9 (positive promoters) while the rest indicate passive or detractor status (NPS 4–5), especially among Users. Renewal intent is mixed: only one respondent is committed to renewal (17%), with the majority uncertain or negative. Long-term usage is prominent, with 67% at >1 year on the platform, yet there is evidence of offboarding among some Users. The data reveals a divide between high-spending Influencers with higher satisfaction and stickiness, and Users with lower sentiment and intent.Overall Customer Sentiment: Neutral
Who reviewed LogRhythm, Inc.
- C-Suite 33% (2)
- Director 33% (2)
- Manager 33% (2)
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Sentiment
-16 Net Promoter Score, from 6 scored reviews- Promoters 1
- Passives 3
- Detractors 2
Cumulative NPS by month
+3 over 6 months- Aug 4
- Mar 6
- Apr 7
- May 6
- Jun 7
- Sep 7
Net Promoter Score across 2 reviews, accumulated up to each month. Category median 12 across 2 companies.
Written answers and themes publish with the full report.
Renewal intent
Plan to renew 25%Plan to renew, by seniority
- 0% 1 answer
- 0% 1 answer
- 50% 2 answers
- 8/10 Average score from customers who will renew
- 6/10 Average score from undecided customers
- 8/10 Average score from customers not renewing
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