LastPass
LastPass provides a cloud-based password manager and identity management platform that helps individuals and businesses securely store, generate, and share passwords and sensitive credentials. Its products include browser extensions, mobile apps, and enterprise tools for single sign-on, multifactor authentication, and centralized admin controls, sold via subscriptions. The company serves consumers, SMBs, and larger enterprises seeking to improve security and reduce password-related risks.
- Identity & Access Management
- Security Operations (SIEM/SOAR)
- Revenue
- $120.0M
- Employees
- 600
- Founded
- 2008
- Headquarters
- Boston, United States of America
What 64 Arbolus experts think of LastPass
64 customers have reviewed LastPass so far. The full customer report is in progress and publishes once enough customers have been interviewed in depth.
Who reviewed LastPass
- C-Suite 70% (45)
- Director 20% (13)
- Manager 10% (6)
Employer names and spend open once the report publishes.
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Sentiment
17 Net Promoter Score, from 64 scored reviews- Promoters 28
- Passives 19
- Detractors 17
Cumulative NPS by month
+0 over 6 months- May 8
- Jun 8
- Jul 8
- Aug 8
- Sep 8
- Oct 8
Net Promoter Score across 2 reviews, accumulated up to each month. Category median 34 across 2 companies.
Written answers and themes publish with the full report.
Renewal intent
Plan to renew 39%Plan to renew, by seniority
- 41% 27 answers
- 22% 9 answers
- 75% 4 answers
- 0% 1 answer
- 8.9/10 Average score from customers who will renew
- 7.8/10 Average score from undecided customers
- 5.1/10 Average score from customers not renewing
Top alternatives
Most weighed by LastPass customers
More in Workplace & Productivity and Security & Compliance
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