Jamf Ecosystem Partner: Zscaler Private Access
Zscaler is a cloud security company that provides secure access to applications and the internet through its Zero Trust Exchange platform, replacing traditional VPNs and network security appliances with cloud-delivered services. Its Zscaler Private Access (ZPA) product enables secure, identity-based remote access to internal applications without exposing them to the public internet. The company sells primarily to enterprises and government organizations on a subscription basis.
- Network & Cloud Security
- Security Operations (SIEM/SOAR)
- Revenue
- $2.2B
- Employees
- 6,500
- Founded
- 2007
- Headquarters
- San Jose, United States of America
What 140 Arbolus experts think of Jamf Ecosystem Partner: Zscaler Private Access
NPS scores are heavily skewed positive, with a majority in the 8–10 range, reflecting strong satisfaction. Renewal intent is highest among IT and security leadership, especially in larger organizations and high Apple-usage segments. Most customers report using Zscaler for over a year, primarily for critical remote and hybrid workforce access. Qualitative themes highlight Apple integration, Zero Trust enforcement, administrative ease, and flexible remote access as sentiment drivers, while complexity and cost occasionally surface as negatives.Overall Customer Sentiment: Positive
Who reviewed Jamf Ecosystem Partner: Zscaler Private Access
- C-Suite 73% (102)
- Director 17% (24)
- Manager 11% (15)
Employer names and spend open in the full report, along with the other 137 customers.
Everything 140 customers told us about Jamf Ecosystem Partner: Zscaler Private Access.
Employer names, spend, renewal intent and every written answer behind the numbers on this page.
Sentiment
37 Net Promoter Score, from 140 scored reviews- Promoters 69
- Passives 54
- Detractors 17
Cumulative NPS by month
+0 over 6 months- May 8
- Jun 9
- Jul 8
- Aug 9
- Sep 8
- Oct 8
Net Promoter Score across 5 reviews, accumulated up to each month. Category median 37 across 5 companies.
Praised
- Improved Security and User Experience
- Granular, Context-Aware Access
- Best-in-Class Apple Synergy
- Unified Administration
Criticised
- Emerging Unified Platforms
- Improved AI-Powered Security
- Cost-Driven Displacement Risk
- Dual-Dashboard Overhead
What customers say
Renewal intent
Plan to renew 69%Plan to renew, by seniority
- 69% 48 answers
- 90% 10 answers
- 33% 6 answers
- 100% 1 answer
- 8.5/10 Average score from customers who will renew
- 7.7/10 Average score from undecided customers
- 6.8/10 Average score from customers not renewing
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