Netskope
Netskope is a cybersecurity company that provides cloud-native security platforms to help enterprises protect data, users, and applications across cloud services, SaaS, web, and private apps. Its solutions include secure access service edge (SASE), cloud access security broker (CASB), secure web gateway, zero trust network access, and data loss prevention, sold primarily to mid-market and large enterprises on a subscription basis. The company serves organizations undergoing cloud and remote-work transformations, focusing on visibility, threat protection, and data security for cloud and internet traffic.
- Network & Cloud Security
- Security Operations (SIEM/SOAR)
- Data Privacy & Protection
- Revenue
- $800.0M
- Employees
- 3,000
- Founded
- 2012
- Headquarters
- Santa Clara, United States of America
What 117 Arbolus experts think of Netskope
Most customers are Promoters, with NPS ratings at 8–10 (61%) and high intent to renew seen among large enterprise users. Stickiness is marked by long-term adoption cycles, with over 75% using Netskope for more than a year. Key feedback themes emphasize robust data protection, unparalleled cloud/AI visibility, and consolidated remote access performance, though complex administration and premium pricing can complicate adoption for some. Overall Customer Sentiment: Positive
Who reviewed Netskope
- C-Suite 67% (78)
- Director 18% (21)
- Manager 15% (18)
Employer names and spend open in the full report, along with the other 114 customers.
Everything 117 customers told us about Netskope.
Employer names, spend, renewal intent and every written answer behind the numbers on this page.
Sentiment
32 Net Promoter Score, from 117 scored reviews- Promoters 52
- Passives 51
- Detractors 14
Cumulative NPS by month
+0 over 6 months- May 8
- Jun 8
- Jul 8
- Aug 8
- Sep 8
- Oct 8
Net Promoter Score across 5 reviews, accumulated up to each month. Category median 50 across 5 companies.
Praised
- Performance and Remote Access Consolidation
- Unified Security Platform
- Unmatched Cloud and AI Visibility
- Network Integration Expansion
Criticised
- Incumbent Platform Consolidation
- AI and DLP Parity from Competitors
- Administrative and Endpoint Complexity
- Administrative Complexity
What customers say
Renewal intent
Plan to renew 69%Plan to renew, by seniority
- 74% 53 answers
- 64% 14 answers
- 33% 6 answers
- 100% 1 answer
- 8.5/10 Average score from customers who will renew
- 7.6/10 Average score from undecided customers
- 5.7/10 Average score from customers not renewing
Top alternatives
Most weighed by Netskope customers
Report
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