NetSPI, LLC
NetSPI is a cybersecurity company that provides penetration testing, attack surface management, and adversary simulation services and software to enterprises, including financial services, healthcare, and technology organizations. It helps clients identify and remediate security vulnerabilities across applications, networks, and cloud environments through a combination of technology platform and expert consulting. The company generates revenue through subscription-based software and managed services engagements.
- Cybersecurity Services
- Application & Code Security
- Security Operations (SIEM/SOAR)
- Revenue
- $90.0M
- Employees
- 600
- Founded
- 2001
- Headquarters
- Minneapolis, United States of America
What 5 Arbolus experts think of NetSPI, LLC
NPS results range from 3 to 10, indicating a variance in overall customer sentiment. 40% of respondents delivered highly positive NPS scores of 10, while 20% reported strongly negative (NPS of 3). Renewal intent is divided: 20% of high spenders explicitly do not intend to renew, while 40% of respondents expressed uncertainty about renewal. Stickiness analysis shows customers in the more than 1 year implementation bracket are generally more positive, while those in offboarding or unsure stages demonstrate lower or uncertain sentiment.Overall Customer Sentiment: Neutral
Who reviewed NetSPI, LLC
- C-Suite 80% (4)
- Director 20% (1)
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Sentiment
20 Net Promoter Score, from 5 scored reviews- Promoters 2
- Passives 2
- Detractors 1
Cumulative NPS by month
-1 over 4 months- Dec 8
- Jan 8
- Apr 8
- Jun 7
Net Promoter Score across 3 reviews, accumulated up to each month. Category median 24 across 3 companies.
Written answers and themes publish with the full report.
Renewal intent
Plan to renew 33%Plan to renew, by seniority
- 33% 3 answers
- 10/10 Average score from customers who will renew
- 7.5/10 Average score from undecided customers
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