Nexis

nexis-secure.com · Hamburg-Nord, Germany

Nexis is a cybersecurity company that provides secure remote access, VPN, and network security solutions designed to protect corporate networks and data. Its platform focuses on encrypted connectivity, access control, and secure communications for businesses and organizations. The company generates revenue by licensing its software and appliances and offering related support and services to enterprise and mid-market customers.

  • Network & Cloud Security
  • Cybersecurity Services
Revenue
$4.0M
Employees
25
Founded
2013
Headquarters
Hamburg-Nord, Germany

What 8 Arbolus experts think of Nexis

NPS scores are strong across respondents: 40% of responses are NPS 9–10, and another 40% fall within 7–8, signaling generally positive sentiment. High spenders align with high NPS and clear renewal intent, while those with lower spend or early-stage adoption trend toward 'Not Sure' on renewal. Customers with >1 year of deployment are more likely to be promoters and definite in their renewal decision, while new users or pilots remain neutral. Overall Customer Sentiment: Positive

Who reviewed Nexis

Total customers 8 6 current · 2 former
Reviews growth +4 in six months
Seniority of respondents
  • C-Suite 88% (7)
  • Director 12% (1)
Engineering Leader C-Suite NPS 8 Will renew
Operations Leader C-Suite NPS 7 Undecided
Operations Leader C-Suite NPS 7

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Sentiment

25 Net Promoter Score, from 8 scored reviews
  • Promoters 2
  • Passives 6
  • Detractors 0

Cumulative NPS by month

-2 over 3 months
  • Jun 10
  • Jul 8
  • Apr 8

Net Promoter Score across 7 reviews, accumulated up to each month. Category median 25 across 7 companies.

Written answers and themes publish with the full report.

Renewal intent

Plan to renew 67%
  • Will renew 4
  • Undecided 2
  • Not renewing 0

Plan to renew, by seniority

  • C-Suite 67% 6 answers
  • 8.5/10 Average score from customers who will renew
  • 7/10 Average score from undecided customers

Top alternatives

Most weighed by Nexis customers

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