NEVERHACK

neverhack.com · Paris, France

NEVERHACK is a cybersecurity training and awareness company that provides interactive workshops and educational content to help organizations and individuals understand hacking techniques and improve their security posture. It focuses on practical demonstrations of cyber threats and best practices, often delivered through live events and online sessions. The company generates revenue through paid training programs, events, and related security education services.

  • Cybersecurity Services
  • Learning Management
Revenue
$500.0K
Employees
10
Founded
2019
Headquarters
Paris, France

What 26 Arbolus experts think of NEVERHACK

NPS distribution is generally positive, with the majority scoring the platform between 7 and 9. High spenders and long-standing customers show the strongest promoter signals, while pilot and lower spend users are more neutral. Renewal intent is strong among established users, especially those with over one year of deployment; however, pilot participants and some mid-tier spenders express uncertainty. Stickiness is reinforced by deep operational integration and measurable security improvement. Main qualitative themes are reliability, strong technical expertise, seamless integration, and continuous innovation. There are isolated concerns around cost-benefit, integration gaps, and contract rigidity.Overall Customer Sentiment: Positive

Who reviewed NEVERHACK

Total customers 26 21 current · 5 former
Reviews growth +7 in six months
Seniority of respondents
  • C-Suite 77% (20)
  • Director 15% (4)
  • Manager 8% (2)
Engineering Executive C-Suite NPS 8
Generalist Leader C-Suite NPS 8 Undecided
Security Executive C-Suite NPS 8 Will renew

Employer names and spend open in the full report, along with the other 23 customers.

Everything 26 customers told us about NEVERHACK.

Employer names, spend, renewal intent and every written answer behind the numbers on this page.

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Sentiment

11 Net Promoter Score, from 26 scored reviews
  • Promoters 6
  • Passives 17
  • Detractors 3

Cumulative NPS by month

+0 over 6 months
  • Jan 8
  • Mar 8
  • Apr 8
  • Jun 8
  • Jul 8
  • Aug 8

Net Promoter Score across 3 reviews, accumulated up to each month. Category median 11 across 3 companies.

Praised

  • Unified Platform and Fast Deployment
  • Seamless Integration and Technical Expertise
  • Actionable Insights for Cybersecurity
  • Scalable Managed Security Services

Criticised

  • Integration Challenges
  • Limited Expertise Perception
  • Rising Internal Capability Reducing Value
  • Switching to Cost-Effective Alternatives

What customers say

Unified Platform and Fast Deployment
“I find Neverhack’s platform to be cloud-native, with a single lightweight agent, which allows for extremely fast deployment and unified visibility across multiple environments.”
Seamless Integration and Technical Expertise
“I see strong technical expertise, seamless integration, and excellent support, with solutions that align with operational standards and deliver reliability in critical settings.”
Actionable Insights for Cybersecurity
“I’ve had a very positive experience due to its reliability, depth of testing, and actionable insights for improving cyber assurance.”

Renewal intent

Plan to renew 61%
  • Will renew 14
  • Undecided 7
  • Not renewing 2

Plan to renew, by seniority

  • C-Suite 61% 18 answers
  • Director 33% 3 answers
  • Manager 100% 2 answers
  • 8.1/10 Average score from customers who will renew
  • 7.6/10 Average score from undecided customers
  • 7/10 Average score from customers not renewing

Top alternatives

Most weighed by NEVERHACK customers

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