WithSecure
WithSecure is a Finnish cybersecurity company that provides endpoint protection, cloud security, and managed detection and response services to businesses and enterprises. It offers software and security services that help organizations prevent, detect, and respond to cyber threats across endpoints, networks, and cloud environments. The company generates revenue through subscriptions to its security products and recurring managed security service contracts sold via direct and channel partners.
- Endpoint & Device Security
- Network & Cloud Security
- Cybersecurity Services
- Revenue
- $150.0M
- Employees
- 1,300
- Founded
- 1988
- Headquarters
- Helsinki, Finland
What 27 Arbolus experts think of WithSecure
NPS scores cluster between 5 and 10, with an average near 8, indicative of generally positive but not unanimous sentiment. Renewal intent is mixed: 35% Yes, 20% No, and 45% Not Sure. Stickiness as measured by implementation stage shows the majority (70%) have more than one year of use, though pilots and less-than-one-year deployments together represent 30%. Thematic patterns include strong appreciation for platform reliability, but also uncertainty over renewal among mid-tier spenders. Overall Customer Sentiment: Positive.
Who reviewed WithSecure
- C-Suite 69% (19)
- Director 27% (7)
- Manager 4% (1)
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Sentiment
11 Net Promoter Score, from 27 scored reviews- Promoters 7
- Passives 16
- Detractors 4
Cumulative NPS by month
+0 over 6 months- Dec 8
- Jan 8
- Feb 8
- Jun 8
- Jul 8
- Aug 8
Net Promoter Score across 9 reviews, accumulated up to each month. Category median 26 across 9 companies.
Written answers and themes publish with the full report.
Renewal intent
Plan to renew 36%Plan to renew, by seniority
- 40% 15 answers
- 33% 6 answers
- 0% 1 answer
- 8.8/10 Average score from customers who will renew
- 7.3/10 Average score from undecided customers
- 7.3/10 Average score from customers not renewing
Top alternatives
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