XONA

xonasystems.com · Annapolis, United States of America

XONA provides secure remote access software for critical infrastructure and industrial control system environments, enabling operators, engineers, and third‑party vendors to connect to operational technology assets without exposing them directly to corporate or public networks. Its platform combines protocol isolation, granular access controls, and session monitoring to help utilities, energy companies, and other industrial operators meet cybersecurity and compliance requirements. The company generates revenue through licensing and subscriptions to its software and related support services.

  • Network & Cloud Security
  • Cybersecurity Services
Revenue
$9.0M
Employees
55
Founded
2017
Headquarters
Annapolis, United States of America

What 26 Arbolus experts think of XONA

Customer sentiment is positive, with an NPS of 50 and strong renewal intent among respondents with stated plans; however, most deployments remain pilots and a small group signals nonrenewal. Secure OT access is the core value driver.

Who reviewed XONA

Total customers 26 25 current · 1 former
Reviews growth +26 in six months
Seniority of respondents
  • C-Suite 58% (15)
  • Director 31% (8)
  • Manager 12% (3)
Engineering Leader C-Suite NPS 6
Risk Manager C-Suite NPS 8
Operations Manager Director NPS 10

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Sentiment

50 Net Promoter Score, from 26 scored reviews
  • Promoters 16
  • Passives 7
  • Detractors 3

Cumulative NPS by month

+1 over 4 months
  • Apr 8
  • May 9
  • Aug 8
  • Sep 9

Net Promoter Score across 4 reviews, accumulated up to each month. Category median 50 across 4 companies.

Written answers and themes publish with the full report.

Renewal intent

Plan to renew 50%
  • Will renew 5
  • Undecided 2
  • Not renewing 3

Plan to renew, by seniority

  • C-Suite 20% 5 answers
  • Director 75% 4 answers
  • Manager 100% 1 answer
  • 9.2/10 Average score from customers who will renew
  • 7.5/10 Average score from undecided customers
  • 6.3/10 Average score from customers not renewing

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