Claroty
Claroty is a cybersecurity company that provides software and services to protect operational technology, industrial control systems, medical devices, and other cyber-physical systems across critical infrastructure and enterprises. Its platform offers asset discovery, network monitoring, risk management, and threat detection tailored to industrial, healthcare, and commercial environments. The company generates revenue through subscriptions to its security platform, related modules, and professional services for deployment and incident response.
- Network & Cloud Security
- Cybersecurity Services
- Revenue
- $120.0M
- Employees
- 650
- Founded
- 2015
- Headquarters
- New York City, United States of America
What 46 Arbolus experts think of Claroty
NPS scores skew high, with 15% Promoters (NPS 9–10), 45% Passives (NPS 7–8), and a minority of Detractors (NPS ≤6). High spenders show NPS of 9–10 and express strong renewal intent. 72% of respondents are in mature implementation stages (more than 1 year). The prevailing theme is high satisfaction with product performance and integration, tempered by occasional uncertainty in pilot or low-spend contexts.Overall Customer Sentiment: Positive
Who reviewed Claroty
- C-Suite 73% (34)
- Director 20% (9)
- Manager 7% (3)
Employer names and spend open once the report publishes.
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Sentiment
8 Net Promoter Score, from 46 scored reviews- Promoters 14
- Passives 22
- Detractors 10
Cumulative NPS by month
-1 over 6 months- May 9
- Apr 7
- May 8
- Jun 8
- Aug 8
- Sep 8
Net Promoter Score across 4 reviews, accumulated up to each month. Category median 43 across 4 companies.
Written answers and themes publish with the full report.
Renewal intent
Plan to renew 50%Plan to renew, by seniority
- 38% 16 answers
- 86% 7 answers
- 0% 1 answer
- 8.8/10 Average score from customers who will renew
- 6.7/10 Average score from undecided customers
- 5.5/10 Average score from customers not renewing
Top alternatives
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