ZeroNorth

zeronorth.com · Boston, United States of America

ZeroNorth is a cybersecurity company that provides a risk-based vulnerability management and application security posture platform for enterprises. Its software aggregates and normalizes findings from multiple security and DevOps tools to prioritize remediation based on business risk and automate workflows across development and security teams. The company sells its platform and related services to large and mid-market organizations seeking to reduce software and infrastructure risk.

  • Application & Code Security
  • Security Operations (SIEM/SOAR)
Revenue
$18.0M
Employees
90
Founded
2015
Headquarters
Boston, United States of America

What 7 Arbolus experts think of ZeroNorth

NPS is strongly positive, with NPS scores of 8 or 9 across all data points. Renewal intent is unanimous among those who responded, with 100% of high spenders and all reporting Influencers confirming intent to renew. Stickiness is reflected in 87.5% of customers at the >1 year implementation stage, indicating durable adoption and platform integration. Key themes from the data include satisfaction with platform impact and a high likelihood of ongoing engagement.Overall Customer Sentiment: Positive

Who reviewed ZeroNorth

Total customers 7 6 current · 1 former
Reviews growth +7 in six months
Seniority of respondents
  • C-Suite 86% (6)
  • Director 14% (1)
Operations Ops C-Suite NPS 9 Will renew
Operations Manager Director NPS 9
Operations Leader C-Suite NPS 9 Will renew

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Sentiment

71 Net Promoter Score, from 7 scored reviews
  • Promoters 5
  • Passives 2
  • Detractors 0

Cumulative NPS by month

+0 over 4 months
  • Feb 9
  • Mar 9
  • Jun 9
  • Jul 9

Net Promoter Score across 2 reviews, accumulated up to each month. Category median 20 across 2 companies.

Written answers and themes publish with the full report.

Renewal intent

Plan to renew 100%
  • Will renew 3
  • Undecided 0
  • Not renewing 0

Plan to renew, by seniority

  • C-Suite 100% 3 answers
  • 8.7/10 Average score from customers who will renew

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