1Kosmos
1Kosmos is a cybersecurity company that provides an identity proofing and passwordless authentication platform that combines biometrics, document verification, and a private blockchain to secure workforce and customer access. Its solutions help enterprises comply with digital identity regulations, reduce fraud, and replace passwords with phishing-resistant multi-factor authentication across applications and infrastructure. The company sells its platform to large and mid-market organizations across industries via subscriptions and enterprise licenses.
- Identity & Access Management
- Cybersecurity Services
- Revenue
- $25.0M
- Employees
- 150
- Founded
- 2016
- Headquarters
- United States of America
What 6 Arbolus experts think of 1Kosmos
NPS distribution skews positively, with 4 out of 6 respondents rating 8 or above and two respondents (both Influencers) lower at NPS 6 and 8. Renewal intent is mixed: 1 affirming renewal, 1 declining, 1 not sure, with the remainder not providing data. Stickiness indicators (implementation stage) are weighted towards mature rollouts or early pilots, indicating active but varied lifecycle engagement. Positive themes include high satisfaction among Users and cautious engagement among Influencers with high annual spend.Overall Customer Sentiment: Positive
Who reviewed 1Kosmos
- C-Suite 83% (5)
- Director 17% (1)
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Sentiment
33 Net Promoter Score, from 6 scored reviews- Promoters 3
- Passives 2
- Detractors 1
Cumulative NPS by month
-1 over 4 months- Sep 10
- Mar 8
- Mar 8
- Apr 9
Net Promoter Score across 1 reviews, accumulated up to each month. Category median 33 across 1 companies.
Written answers and themes publish with the full report.
Renewal intent
Plan to renew 50%Plan to renew, by seniority
- 33% 3 answers
- 100% 1 answer
- 10/10 Average score from customers who will renew
- 6/10 Average score from undecided customers
- 8/10 Average score from customers not renewing
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