Abacus
Abacus is a technology company that develops and licenses software and hardware solutions for secure identity, access control, and transaction processing, serving enterprises and government agencies. The firm appears to generate revenue through the sale of its systems, associated devices, and related implementation and support services.
- Identity & Access Management
- IT Consulting & Implementation
- Revenue
- $12.0M
- Employees
- 80
- Founded
- 2014
- Headquarters
- Paris, France
What 7 Arbolus experts think of Abacus
NPS scores in the dataset range from 5 to 10, with an average near the midpoint. 50% of responses have not committed to renewal, and one respondent has entered the offboarding phase. Implementation stickiness varies, with clients spanning from less than one year, more than one year, to pilot and offboarding stages. Key quantitative themes include moderate satisfaction but uncertainty about renewal and value realization. Overall Customer Sentiment: Neutral
Who reviewed Abacus
- C-Suite 83% (6)
- Manager 17% (1)
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Sentiment
14 Net Promoter Score, from 7 scored reviews- Promoters 2
- Passives 4
- Detractors 1
Cumulative NPS by month
+0 over 6 months- Aug 8
- Mar 7
- Aug 7
- Jun 7
- Jul 8
- Aug 8
Net Promoter Score across 1 reviews, accumulated up to each month. Category median 14 across 1 companies.
Written answers and themes publish with the full report.
Renewal intent
Plan to renew 33%Plan to renew, by seniority
- 40% 5 answers
- 0% 1 answer
- 9/10 Average score from customers who will renew
- 7.3/10 Average score from undecided customers
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