ACL
ACL, now part of Diligent, provides governance, risk, and compliance (GRC) analytics and audit management software that helps enterprises detect fraud, monitor controls, and ensure regulatory compliance. Its cloud-based platform ingests and analyzes financial and operational data to automate testing, reporting, and continuous monitoring for internal audit, finance, and compliance teams. The company generates revenue through subscriptions and services for its software solutions.
- Business Intelligence & Dashboards
- Data Integration & ETL
- GRC & Compliance Automation
- Revenue
- $120.0M
- Employees
- 600
- Founded
- 1987
- Headquarters
- Vancouver, Canada
What 8 Arbolus experts think of ACL
NPS scores show a broad spread, from 5 to 10, with the majority in the 7-10 'promoter' range. Renewal intent is mixed among high spenders, with several cases indicating 'Not Sure'. Implementation stage data shows most customers are in the long-term use phase (>1 year), but there is also evidence of offboarding and pilot activity, suggesting varied lifecycle experiences. The major theme inferred is reasonable satisfaction but with signals of uncertainty among high-value accounts.Overall Customer Sentiment: Neutral to Positive
Who reviewed ACL
- C-Suite 50% (4)
- Director 25% (2)
- Manager 25% (2)
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Sentiment
0 Net Promoter Score, from 8 scored reviews- Promoters 2
- Passives 4
- Detractors 2
Cumulative NPS by month
-2 over 4 months- Apr 10
- May 8
- Jun 8
- Jul 8
Net Promoter Score across 2 reviews, accumulated up to each month. Category median 18 across 2 companies.
Written answers and themes publish with the full report.
Renewal intent
Plan to renew 25%Plan to renew, by seniority
- 0% 1 answer
- 50% 2 answers
- 0% 1 answer
- 8/10 Average score from customers who will renew
- 7.7/10 Average score from undecided customers
Top alternatives
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