Adarma, Ltd.
Adarma is a UK-based cybersecurity services provider specializing in security operations, threat management, and managed detection and response for large enterprises. The company designs, implements, and operates security operations centers (SOCs), SIEM platforms, and threat monitoring programs, primarily for highly regulated sectors such as financial services, critical infrastructure, and large corporates. It generates revenue through consulting engagements, managed security services, and long-term SOC and MDR service contracts.
- Cybersecurity Services
- Security Operations (SIEM/SOAR)
- Revenue
- $45.0M
- Employees
- 300
- Founded
- 2009
- Headquarters
- Edinburgh, United Kingdom
What 5 Arbolus experts think of Adarma, Ltd.
NPS scores from the pool range from 6 to 9, with the majority (4 out of 7 responses) clustered at 6–8. Renewal intent is mixed: one Yes, one No, and two Not Sure among those who disclosed, and a notable portion did not specify. Stickiness analysis indicates varied implementation stages—43% at more than one year, 43% at offboarding, and 14% at pilot stage.Key themes include moderate satisfaction, evaluative renewal decisions, and some churn in onboarding/offboarding cycles. Overall Customer Sentiment: Neutral
Who reviewed Adarma, Ltd.
- C-Suite 100% (5)
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Sentiment
0 Net Promoter Score, from 5 scored reviews- Promoters 1
- Passives 3
- Detractors 1
Cumulative NPS by month
+2 over 5 months- Sep 6
- Dec 6
- Jan 7
- Feb 7
- May 8
Net Promoter Score across 2 reviews, accumulated up to each month. Category median 26 across 2 companies.
Written answers and themes publish with the full report.
Renewal intent
Plan to renew 33%Plan to renew, by seniority
- 33% 3 answers
- 8/10 Average score from customers who will renew
- 7/10 Average score from undecided customers
- 6/10 Average score from customers not renewing
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