Advens
Advens is a French cybersecurity services firm that provides managed security services, security operations center (SOC) capabilities, and consulting to help enterprises protect their information systems and respond to cyber threats. It offers services such as threat monitoring, incident response, risk management, and compliance support, typically on a recurring service and project basis. The company serves mid-sized and large organizations across multiple industries in France and Europe.
- Cybersecurity Services
- Managed IT & Cloud Services
- Revenue
- $60.0M
- Employees
- 350
- Founded
- 2000
- Headquarters
- Lillers, France
What 14 Arbolus experts think of Advens
NPS scores are distributed as follows: 47% with positive (NPS ≥8), 33% neutral (NPS=6-7), and 20% negative (NPS ≤4). Renewal intent aligns with sentiment, with 67% expressing intent to renew, 20% not sure, and 13% indicating no renewal intent. Customers in the MoreThan1Year and LessThan1Year implementation stages display the highest positive sentiment and renewal likelihood. Offboarding correlates directly with very low NPS and the User persona category. Key themes include strong renewal intent among high spenders and Influencers, while Users exhibit much lower loyalty and sentiment.Overall Customer Sentiment: Positive
Who reviewed Advens
- C-Suite 57% (8)
- Director 43% (6)
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Sentiment
-14 Net Promoter Score, from 14 scored reviews- Promoters 1
- Passives 10
- Detractors 3
Written answers and themes publish with the full report.
Renewal intent
Plan to renew 71%Plan to renew, by seniority
- 63% 8 answers
- 83% 6 answers
- 8/10 Average score from customers who will renew
- 7/10 Average score from undecided customers
- 5/10 Average score from customers not renewing
Top alternatives
Most weighed by Advens customers
More in Consulting & Professional Services and Security & Compliance
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