Alcumus
Alcumus is a provider of technology-enabled risk management, health and safety, and ESG compliance solutions for enterprises, helping organizations manage contractor safety, workplace risk, and regulatory compliance through software platforms and related services. The company serves sectors such as construction, manufacturing, utilities, and other high-risk industries, generating revenue from SaaS subscriptions and professional services. Its offerings include contractor management, EHS management, audit and inspection tools, and supply chain risk solutions.
- EHS & Sustainability Software
- IT Consulting & Implementation
- Revenue
- $150.0M
- Employees
- 900
- Founded
- 1979
- Headquarters
- Cardiff, United Kingdom
What 21 Arbolus experts think of Alcumus
NPS distribution is moderately positive, with most scores in the 7–9 range. Renewal intent is strong among higher spenders and Influencers, while lower spend and Users express more uncertainty or negative intent. Stickiness is high: most customers have been implemented for more than one year. Expert feedback consistently highlights strengths in compliance, reporting, and system integrations, but notes limitations in user experience and reporting flexibility.Overall Customer Sentiment: Positive
Who reviewed Alcumus
- C-Suite 60% (13)
- Director 10% (2)
- Manager 30% (6)
Employer names and spend open in the full report, along with the other 18 customers.
Everything 21 customers told us about Alcumus.
Employer names, spend, renewal intent and every written answer behind the numbers on this page.
Sentiment
-9 Net Promoter Score, from 21 scored reviews- Promoters 3
- Passives 13
- Detractors 5
Cumulative NPS by month
+0 over 6 months- Feb 7
- Mar 7
- Apr 7
- May 7
- Jun 7
- Sep 7
Net Promoter Score across 6 reviews, accumulated up to each month. Category median 11 across 6 companies.
Praised
- Audit Trail and Workflow Configuration
- Robust Contractor Management
- Deep Compliance Integration
- AI-Driven Improvement
Criticised
- Workflow Safeguard Gaps
- Client Assurance Requirement
- AI Displacement Threat
- Mobile Interface Limitation
What customers say
Renewal intent
Plan to renew 46%Plan to renew, by seniority
- 44% 9 answers
- 50% 4 answers
- 7.5/10 Average score from customers who will renew
- 7.2/10 Average score from undecided customers
- 4.5/10 Average score from customers not renewing
Top alternatives
Most weighed by Alcumus customers
Report
More in Consulting & Professional Services and Security & Compliance
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