AirWatch Successor: ManageEngine Mobile Device Manager Plus

manageengine.com · Pleasanton, United States of America

ManageEngine Mobile Device Manager Plus is an enterprise mobility management and mobile device management (MDM) solution that helps organizations centrally manage, secure, and monitor smartphones, tablets, laptops, and other endpoints across iOS, Android, Windows, macOS, and Chrome OS. It serves IT and security teams in mid-market and large enterprises, providing capabilities such as device provisioning, app distribution, policy enforcement, remote troubleshooting, and compliance management. The product is sold as licensed software and cloud subscriptions under the broader ManageEngine brand of Zoho Corporation.

  • IT Consulting & Implementation
  • Cybersecurity Services
Revenue
$650.0M
Employees
6,500
Founded
1996
Headquarters
Pleasanton, United States of America

What 22 Arbolus experts think of AirWatch Successor: ManageEngine Mobile Device Manager Plus

NPS scores are predominantly high, with the majority between 7 and 10, and a weighted average around 8.2, indicating solid customer satisfaction. Renewal intent is mostly positive, particularly among large spenders and long-term users, while smaller or pilot deployments show more uncertainty or negative intent. Adoption is advanced in most cases, with more than 70% of customers reporting usage beyond one year. Key feedback themes include robust security, ease of administration, effective device onboarding, but a desire for stronger analytics and automation capabilities. Overall Customer Sentiment: Positive

Who reviewed AirWatch Successor: ManageEngine Mobile Device Manager Plus

Total customers 22 20 current · 2 former
Reviews growth +22 in six months
Seniority of respondents
  • C-Suite 68% (15)
  • Director 27% (6)
  • Manager 5% (1)
Strategy Leader Director NPS 9
Executive C-Suite NPS 9 Will renew
Engineering Executive C-Suite NPS 9

Employer names and spend open in the full report, along with the other 19 customers.

Everything 22 customers told us about AirWatch Successor: ManageEngine Mobile Device Manager Plus.

Employer names, spend, renewal intent and every written answer behind the numbers on this page.

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Sentiment

31 Net Promoter Score, from 22 scored reviews
  • Promoters 9
  • Passives 11
  • Detractors 2

Cumulative NPS by month

+1 over 3 months
  • Apr 7
  • May 8
  • Jul 8

Net Promoter Score across 3 reviews, accumulated up to each month. Category median 40 across 3 companies.

Praised

  • AI-Native Capabilities
  • Stronger Security and Automation
  • Seamless Migration Experience
  • Ease of Use and Administration

Criticised

  • Competitive Displacement
  • Pricing Increases
  • Scalability Challenges
  • Advanced Analytics Gap

What customers say

Ease of Use and Administration
“It stands out for straightforward device enrollment and policy management, making administration efficient for our IT team.”
Cost Effectiveness
“We get good value for our investment as it covers all core features without the unnecessary complexity of bigger platforms.”
Centralized Device Management
“I rely on the tool for centralized device management and security, which has improved compliance and cut down on manual IT effort.”

Renewal intent

Plan to renew 73%
  • Will renew 8
  • Undecided 1
  • Not renewing 2

Plan to renew, by seniority

  • C-Suite 86% 7 answers
  • Director 50% 4 answers
  • 7.8/10 Average score from customers who will renew
  • 7/10 Average score from undecided customers
  • 5.5/10 Average score from customers not renewing

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