Ajax Systems
Ajax Systems is a security technology company that designs and manufactures professional-grade wireless alarm systems and smart security devices for residential and commercial properties. Its product portfolio includes intrusion detectors, fire and flood sensors, control panels, sirens, and automation modules that are sold through security installers and distributors. The company generates revenue by selling hardware devices and related software and services across global markets.
- IoT & Edge Platforms
- Cybersecurity Services
- Revenue
- $350.0M
- Employees
- 2,500
- Founded
- 2011
- Headquarters
- Kyiv, Ukraine
What 5 Arbolus experts think of Ajax Systems
NPS scores cluster strongly in the 8–9 range among the majority of expert respondents, indicating robust promoter sentiment. All but one respondent indicate clear renewal intent, with the sole User reporting an NPS of 6 and not specifying intent. Most customers are in the steady-state or mature adoption stage (more than a year), reinforcing stability. Qualitative themes reveal strong satisfaction with ease of use, flexible wireless deployment, and responsive support, while calls for advanced reporting and deeper integrations are noted as areas for improvement.Overall Customer Sentiment: Positive
Who reviewed Ajax Systems
- C-Suite 80% (4)
- Manager 20% (1)
Employer names and spend open in the full report, along with the other 2 customers.
Everything 5 customers told us about Ajax Systems.
Employer names, spend, renewal intent and every written answer behind the numbers on this page.
Sentiment
20 Net Promoter Score, from 5 scored reviews- Promoters 2
- Passives 2
- Detractors 1
Praised
- Scalability and Expansion Support
- Enterprise Administration and Integrations
- AI-Driven Video Analysis
- Mobile App and Wireless Flexibility
Criticised
- Security and Integration Gaps
- Competitive Solutions with More Controls
- Reliability and False Alarms
- Basic or Limited Reporting Features
What customers say
Renewal intent
Plan to renew 100%Plan to renew, by seniority
- 100% 3 answers
- 100% 1 answer
- 8.5/10 Average score from customers who will renew
Report
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