Agio
Agio is a managed IT and cybersecurity services provider that designs, implements, and operates technology infrastructure and information security programs for financial services firms, particularly hedge funds, private equity, and other alternative asset managers. The company offers services such as managed detection and response, cybersecurity program management, cloud and infrastructure management, and regulatory compliance support on a recurring services model. It generates revenue through long-term managed services contracts, project-based consulting, and advisory engagements.
- Managed IT & Cloud Services
- Cybersecurity Services
- IT Consulting & Implementation
- Revenue
- $80.0M
- Employees
- 350
- Founded
- 2010
- Headquarters
- New York City, United States of America
What 6 Arbolus experts think of Agio
NPS distribution is moderately positive, with two scores at 10, one at 9, two at 7, and one at 6. The strongest sentiment is among high-spend, mature users, primarily in healthcare. Renewal intent is divided: confirmed for high spenders and uncertain for early-stage users (50% not sure, 17% yes, remainder unstated). Stickiness is greatest in customers with over one year of use, correlating with higher satisfaction scores. Key themes are solid satisfaction among established users, with cautious optimism and evaluation in newer implementations.Overall Customer Sentiment: Neutral
Who reviewed Agio
- C-Suite 67% (4)
- Director 17% (1)
- Manager 17% (1)
Employer names and spend open once the report publishes.
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Sentiment
50 Net Promoter Score, from 6 scored reviews- Promoters 4
- Passives 1
- Detractors 1
Cumulative NPS by month
+3 over 5 months- Nov 6
- Dec 8
- Feb 8
- Jul 8
- Sep 9
Net Promoter Score across 2 reviews, accumulated up to each month. Category median 40 across 2 companies.
Written answers and themes publish with the full report.
Renewal intent
Plan to renew 20%Plan to renew, by seniority
- 0% 3 answers
- 100% 1 answer
- 0% 1 answer
- 10/10 Average score from customers who will renew
- 8.3/10 Average score from undecided customers
Top alternatives
Most weighed by Agio customers
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For people who use Agio
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