ZENQMS
ZENQMS provides a cloud-based quality management system designed for life sciences and other regulated industries, helping organizations manage documents, training, audits, CAPAs, and other GxP compliance workflows. The platform centralizes quality processes to support FDA, EMA, and other regulatory requirements for pharmaceutical, biotech, medical device, and related companies. ZENQMS generates revenue through subscription licensing and related services for its SaaS platform.
- Document Management & E-signature
- EHS & Sustainability Software
- Revenue
- $9.0M
- Employees
- 45
- Founded
- 2010
- Headquarters
- Philadelphia, United States of America
What 11 Arbolus experts think of ZENQMS
NPS scores are highly positive, with 50% of responses in the 8-9 range and only one notable outlier at 3. Renewal intent patterns show some uncertainty, with the few disclosed answers marked as 'NotSure.' Stickiness is strong: more than 60% of respondents report implementations of more than one year, with only a small minority still in pilot phases. Quantitative data indicates robust sentiment among core users but reveals a moderate risk of uncertainty in renewal among a subset of new or less engaged customers.Overall Customer Sentiment: Positive
Who reviewed ZENQMS
- C-Suite 64% (7)
- Director 27% (3)
- Manager 9% (1)
Employer names and spend open once the report publishes.
Tell us when the ZENQMS report publishes.
We'll email you once the full customer report is ready, with employer names, spend and every written answer. No account needed.
Sentiment
0 Net Promoter Score, from 11 scored reviews- Promoters 3
- Passives 5
- Detractors 3
Cumulative NPS by month
+0 over 6 months- Mar 7
- Apr 8
- May 7
- Jun 7
- Jul 7
- Sep 7
Net Promoter Score across 1 reviews, accumulated up to each month. Category median 0 across 1 companies.
Written answers and themes publish with the full report.
Renewal intent
Plan to renew 0%Plan to renew, by seniority
- 0% 2 answers
- 0% 1 answer
- 6.3/10 Average score from undecided customers
More in Data & Analytics and Security & Compliance
Other companies in both categories with a customer report.
For people who use ZENQMS
Do you use ZENQMS at work?
Share your software review and get matched to paid projects. Arbolus pays you every time a client reads your review.
- 11 customers of ZENQMS have already contributed
Takes a few minutes. Your identity stays anonymous.