Xalient
Xalient is a UK-based IT services firm that designs, implements, and manages secure, software-defined networks and identity/access solutions for large enterprises. The company focuses on SD-WAN, zero trust security, and cloud networking, combining consulting, technology integration, and managed services to modernize clients’ global network and security architectures. It generates revenue through professional services, managed services, and related technology resale partnerships.
- Managed IT & Cloud Services
- Cybersecurity Services
- IT Consulting & Implementation
- Revenue
- $45.0M
- Employees
- 250
- Founded
- 2015
- Headquarters
- Leeds, United Kingdom
What 5 Arbolus experts think of Xalient
NPS distribution ranges from 6 to 8, indicating a generally neutral to positive sentiment across the customer base, with no high detractors. Among users with more than one year of experience, renewal intent is positive, while those in pilot or early implementation stages express uncertainty. Stickiness is higher for customers with prolonged usage (>1 year) and confirmed renewal. The main theme is cautious optimism among influencers and committed satisfaction among operational users.Overall Customer Sentiment: Neutral to Positive
Who reviewed Xalient
- C-Suite 100% (5)
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Sentiment
-20 Net Promoter Score, from 5 scored reviews- Promoters 0
- Passives 4
- Detractors 1
Cumulative NPS by month
+0 over 3 months- Nov 7
- Dec 7
- Jan 7
Net Promoter Score across 2 reviews, accumulated up to each month. Category median -10 across 2 companies.
Written answers and themes publish with the full report.
Renewal intent
Plan to renew 40%Plan to renew, by seniority
- 40% 5 answers
- 7.5/10 Average score from customers who will renew
- 7/10 Average score from undecided customers
Top alternatives
Most weighed by Xalient customersMore in Consulting & Professional Services and IT Infrastructure & Cloud
Other companies in both categories with a customer report.
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