Arbolus Intelligence

MINTEGRAL

mintegral.mx · Monterrey, Mexico

Mintegral is a Mexico-based technology and consulting firm that provides IT infrastructure, networking, and cloud solutions for businesses, along with related professional and managed services. The company designs, implements, and supports technology environments for mid-sized and large organizations across various industries in Mexico.

  • Managed IT & Cloud Services
  • IT Consulting & Implementation
Listed in
Revenue
$12.0M
Employees
80
Founded
2010
Headquarters
Monterrey, Mexico

What 15 Arbolus experts think of MINTEGRAL

NPS scores skew positive, with 54% in the 8–9 range and only minor detractor presence. Renewal intent is robust, as most experts indicate plans to continue or increase spend, especially those with more than one year of use. Stickiness is strong among long-term and higher spenders, but some newer customers report mixed support experiences. Expert feedback praises performance in select genres and inventory depth, though support quality and UI/UX are notable pain points. Overall, strategic value remains the most cited driver for satisfaction, while usability and customer service represent improvement areas.Overall Customer Sentiment: Positive

Who reviewed MINTEGRAL

Total customers 15 13 current · 2 former
Reviews growth +2 in six months
Seniority of respondents
  • C-Suite 38% (6)
  • Director 31% (5)
  • Manager 31% (5)
Revenue Partner Director NPS 9 Will renew Submitted Sep 2026
Marketing Leader Director NPS 7 Not renewing Submitted Nov 2025
Not specified Not specified NPS 9 Will renew Submitted Oct 2025

Employer names and spend open in the full report, along with the other 12 customers.

Everything 15 customers told us about MINTEGRAL.

Employer names, spend, renewal intent and every written answer behind the numbers on this page.

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Sentiment

7 Net Promoter Score, from 13 scored reviews
  • Promoters 3
  • Passives 8
  • Detractors 2

Cumulative NPS by month

+1 over 6 months
  • Sep 7
  • Oct 7
  • Nov 7
  • Feb 8
  • May 8
  • Sep 8

Net Promoter Score across 6 reviews, accumulated up to each month. Category median 14 across 6 companies.

Praised

  • Scalable Acquisition Efficiency
  • Genre-Specific Performance
  • Large App Inventory and Flexibility
  • Deeper Platform Embedding

Criticised

  • Bid Algorithm Adaptability
  • Clunky User Experience
  • Poor Customer Support
  • High Cost Versus Social Platforms

What customers say

Scalable Acquisition Efficiency
“MINTEGRAL enabled us to quickly scale user acquisition efficiently when our creative strategies aligned with the platform.”
Genre-Specific Performance
“I have seen MINTEGRAL outperform other platforms in certain genres, especially on Android, which is why it remains our preferred option for these projects.”
Large App Inventory and Flexibility
“The main advantage is the huge app inventory and audience reach, plus the flexibility of self-serve targeting and segmentation.”

Renewal intent

Plan to renew 73%
  • Will renew 11
  • Undecided 2
  • Not renewing 2

Plan to renew, by seniority

  • C-Suite 60% 5 answers
  • Director 75% 4 answers
  • Manager 75% 4 answers
  • Not specified 100% 2 answers
  • 8.1/10 Average score from customers who will renew
  • 6/10 Average score from undecided customers
  • 7/10 Average score from customers not renewing

Top alternatives

Most weighed by MINTEGRAL customers

Report

Customer Report - Sep 2026 Sep 2026 15 + 0

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