Croner

croner.co.uk · Hinckley, United Kingdom

Croner provides employment law, HR, and health and safety advisory services and software to UK businesses, offering subscriptions that combine expert advice, documentation, and compliance tools to help employers manage workforce and regulatory risk. It serves primarily small and mid-sized organisations across sectors, generating revenue through recurring service contracts and consultancy fees.

  • HRIS & Core HR
  • IT Consulting & Implementation
Revenue
$150.0M
Employees
900
Founded
1941
Headquarters
Hinckley, United Kingdom

What 5 Arbolus experts think of Croner

NPS scores range from 5 to 8, with an average showing moderate satisfaction. 60% of respondents are not fully committed to renewal, reflecting a cautious outlook despite more than one year of use for all customers. Platforms exhibit high stickiness, with every expert reporting implementation for over a year, but value assessments remain conservative. The primary themes are enduring adoption with moderate satisfaction and mixed renewal certainty.Overall Customer Sentiment: Neutral

Who reviewed Croner

Total customers 5 5 current · 0 former
Reviews growth +5 in six months
Seniority of respondents
  • C-Suite 100% (5)
Revenue Leader C-Suite NPS 7 Will renew
Data Leader C-Suite NPS 8
People Leader C-Suite NPS 5 Undecided

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Sentiment

-20 Net Promoter Score, from 5 scored reviews
  • Promoters 0
  • Passives 4
  • Detractors 1

Written answers and themes publish with the full report.

Renewal intent

Plan to renew 33%
  • Will renew 1
  • Undecided 2
  • Not renewing 0

Plan to renew, by seniority

  • C-Suite 33% 3 answers
  • 7/10 Average score from customers who will renew
  • 6.5/10 Average score from undecided customers

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