Arbolus Intelligence

Culture Amp

cultureamp.com · Melbourne, Australia

Culture Amp is an employee experience and people analytics platform that helps organizations collect, analyze, and act on employee feedback through surveys, performance reviews, and engagement tools. It serves mid-market and enterprise employers across industries, offering subscription-based SaaS products used by HR and people leaders to improve engagement, performance, and retention. Revenue is generated primarily through recurring software licenses and related services such as implementation and advisory support.

  • HRIS & Core HR
  • Employee Engagement & Performance
  • Business Intelligence & Dashboards
Listed in
Revenue
$220.0M
Employees
1,200
Founded
2011
Headquarters
Melbourne, Australia

What 47 Arbolus experts think of Culture Amp

NPS scores range from 2 to 10 with an average above neutral, indicating overall positive sentiment. The majority of users have a high likelihood of renewal or are long-term adopters, especially high spenders. Most are in the MoreThan1Year implementation stage, evidencing stickiness. Key themes include confidence in benchmarking, trust in confidentiality, and satisfaction with analytics, while some users express concerns with cost and administration complexity.Overall Customer Sentiment: Positive

Who reviewed Culture Amp

Total customers 47 45 current · 2 former
Reviews growth +25 in six months
Seniority of respondents
  • C-Suite 70% (33)
  • Director 25% (12)
  • Manager 5% (2)
Executive C-Suite NPS 10 Will renew Submitted Dec 2025
Strategy Leader C-Suite NPS 8 Will renew Submitted Dec 2025
People Leader C-Suite NPS 10 Submitted May 2026

Employer names and spend open in the full report, along with the other 44 customers.

Everything 47 customers told us about Culture Amp.

Employer names, spend, renewal intent and every written answer behind the numbers on this page.

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Sentiment

29 Net Promoter Score, from 47 scored reviews
  • Promoters 22
  • Passives 17
  • Detractors 8

Cumulative NPS by month

+0 over 6 months
  • May 8
  • Jun 8
  • Jul 8
  • Aug 8
  • Sep 8
  • Oct 8

Net Promoter Score across 6 reviews, accumulated up to each month. Category median 20 across 6 companies.

Praised

  • Robust Confidentiality and Benchmarking
  • Deep Analytics and Reporting
  • Structured Engagement Methodology
  • Broader Benchmarking

Criticised

  • Admin and Reporting Workflow
  • Confidentiality and Integration Gaps for AI
  • Cost and Complexity
  • Competitive Automation

What customers say

Robust Confidentiality and Benchmarking
“I appreciate the confidentiality and benchmarking features that let us compare results by position, geography, or size, especially when we lack previous internal data.”
Deep Analytics and Reporting
“Culture Amp’s deep analytics, benchmarking data, and science-backed survey templates made our leadership alignment and reporting much more intuitive.”
Structured Engagement Methodology
“The survey methodology is strong, supported by experts, and everything is structured and ready to use, saving significant time and effort for HR.”

Renewal intent

Plan to renew 54%
  • Will renew 14
  • Undecided 8
  • Not renewing 4

Plan to renew, by seniority

  • C-Suite 53% 19 answers
  • Director 60% 5 answers
  • Manager 0% 1 answer
  • Not specified 100% 1 answer
  • 8.6/10 Average score from customers who will renew
  • 8.4/10 Average score from undecided customers
  • 6.5/10 Average score from customers not renewing

Top alternatives

Most weighed by Culture Amp customers

Report

Customer Report - Oct 2026 Oct 2026 47 + 1

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