Credly
Credly provides a digital credentialing platform that enables organizations, educational institutions, and certification bodies to issue, manage, and verify digital badges that represent individuals’ skills and achievements. The company helps employers and training providers translate learning outcomes into portable, verified credentials that can be shared across professional networks and talent systems. Credly generates revenue through SaaS subscriptions and related services for credential program design, administration, and analytics.
- HRIS & Core HR
- Learning Management
- Employee Engagement & Performance
- Revenue
- $35.0M
- Employees
- 240
- Founded
- 2012
- Headquarters
- New York City, United States of America
What 6 Arbolus experts think of Credly
The NPS distribution is bimodal, with Users (60%) reporting high scores (NPS 9, 10), and Influencers (40%) presenting mixed to negative sentiment (NPS 3, 6). Among accounts in mature implementation (>1 year), sentiment is strongly positive and aligned with User engagement, while early stage or offboarding accounts controlled by Influencers reflect uncertainty and dissatisfaction. Renewal intent data is limited but suggests hesitation among higher spend Influencers. Stickiness is high for established Users but weak during pilot/offboarding phases. Overall Customer Sentiment: Neutral
Who reviewed Credly
- C-Suite 60% (4)
- Director 20% (1)
- Manager 20% (1)
Employer names and spend open once the report publishes.
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Sentiment
-16 Net Promoter Score, from 6 scored reviews- Promoters 2
- Passives 1
- Detractors 3
Cumulative NPS by month
+3 over 3 months- Dec 4
- Jun 7
- Aug 7
Net Promoter Score across 2 reviews, accumulated up to each month. Category median 4 across 2 companies.
Written answers and themes publish with the full report.
Renewal intent
Plan to renew 0%Plan to renew, by seniority
- 0% 1 answer
- 0% 1 answer
- 6/10 Average score from undecided customers
- 3/10 Average score from customers not renewing
Top alternatives
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