DSPACE

dspace.com · Paderborn, Germany

dSPACE GmbH develops hardware and software tools for developing, testing, and validating electronic control units and mechatronic control systems, serving automotive, aerospace, industrial automation, and related industries. Its portfolio includes model-based development environments, hardware-in-the-loop simulators, and real-time prototyping systems sold to OEMs, suppliers, and engineering organizations worldwide. The company generates revenue through licensing its software, selling hardware systems, and providing engineering, training, and support services.

  • PLM & Engineering Software
  • IT Consulting & Implementation
Revenue
$550.0M
Employees
2,200
Founded
1988
Headquarters
Paderborn, Germany

What 11 Arbolus experts think of DSPACE

NPS scores are consistently high, with prominent entries of 10, 9, and several 7s, indicating strong customer advocacy. Renewal intent is generally positive, with all respondents in leadership or high-spend categories indicating intent to renew. Stickiness is evidenced both in recent and established implementations. Key positive themes include technical capability, model fidelity, and integration flexibility, while questions around future spending and scalability merit monitoring.Overall Customer Sentiment: Positive

Who reviewed DSPACE

Total customers 11 10 current · 1 former
Reviews growth +8 in six months
Seniority of respondents
  • C-Suite 55% (6)
  • Director 9% (1)
  • Manager 36% (4)
Engineering Engineer C-Suite NPS 5
Engineering Leader Manager NPS 9 Will renew
Engineering Engineer Manager NPS 10 Will renew

Employer names and spend open in the full report, along with the other 8 customers.

Everything 11 customers told us about DSPACE.

Employer names, spend, renewal intent and every written answer behind the numbers on this page.

Open the full report

Sentiment

36 Net Promoter Score, from 11 scored reviews
  • Promoters 6
  • Passives 3
  • Detractors 2

Cumulative NPS by month

-2 over 6 months
  • Aug 10
  • Dec 9
  • May 9
  • Jul 8
  • Aug 8
  • Sep 8

Net Promoter Score across 1 reviews, accumulated up to each month. Category median 36 across 1 companies.

Praised

  • Capture Emerging OEMs with Entry-Level Offerings
  • Leverage Integration with New Technologies
  • Streamline Implementation Support
  • Scalable Tool Architecture

Criticised

  • Price Sensitivity Among New Entrants
  • Onboarding Complexity as Churn Risk
  • Competitive Pressure from Established Rivals
  • Need for Simpler Entry for New Users

What customers say

Scalable Tool Architecture
“We appreciated how the toolchain could scale to match our growing project needs, helping us manage increased test complexity.”
Technical Excellence and Product Fidelity
“I found the fidelity of the models supported by dSPACE to be superior for our powertrain validation work.”
Integration with Third-Party Tools
“Our non-dSPACE validation tools worked seamlessly with the testing benches, which was a big advantage for us.”

Renewal intent

Plan to renew 75%
  • Will renew 3
  • Undecided 1
  • Not renewing 0

Plan to renew, by seniority

  • C-Suite 50% 2 answers
  • Manager 100% 2 answers
  • 9.7/10 Average score from customers who will renew
  • 7/10 Average score from undecided customers

Report

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