ETHERSCAN

etherscan.io · Kuala Lumpur, Malaysia

Etherscan is a blockchain explorer and analytics platform for the Ethereum network, providing tools to search, verify, and analyze transactions, addresses, smart contracts, and tokens. It serves developers, investors, enterprises, and end users who need transparent on-chain data and contract verification, monetizing through advertising, API subscriptions, and related data services.

  • Business Intelligence & Dashboards
  • Data Integration & ETL
Revenue
$12.0M
Employees
80
Founded
2015
Headquarters
Kuala Lumpur, Malaysia

What 16 Arbolus experts think of ETHERSCAN

NPS distribution is highly favorable: five users score 10, two at 9, two at 7, and one at 8, with no detractors reported. The single customer providing renewal intent (a major influencer) indicates a definitive intent to renew. Over 90% of users are in mature (more than 1 year) implementation stages, exemplifying high stickiness. Quantitative signals point to exceptional customer satisfaction, platform stickiness, and loyalty, especially among technically sophisticated users.Overall Customer Sentiment: Positive

Who reviewed ETHERSCAN

Total customers 16 13 current · 3 former
Reviews growth +13 in six months
Seniority of respondents
  • C-Suite 67% (11)
  • Director 20% (3)
  • Manager 13% (2)
Product Leader Director NPS 10
Engineering Manager Manager NPS 9
Operations Manager Manager NPS 10 Will renew

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Sentiment

81 Net Promoter Score, from 16 scored reviews
  • Promoters 13
  • Passives 3
  • Detractors 0

Cumulative NPS by month

+0 over 6 months
  • May 9
  • Jun 9
  • Jul 9
  • Aug 9
  • Sep 9
  • Oct 9

Net Promoter Score across 1 reviews, accumulated up to each month. Category median 81 across 1 companies.

Written answers and themes publish with the full report.

Renewal intent

Plan to renew 100%
  • Will renew 2
  • Undecided 0
  • Not renewing 0

Plan to renew, by seniority

  • C-Suite 100% 1 answer
  • Manager 100% 1 answer
  • 10/10 Average score from customers who will renew

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