Interactive Data
Interactive Data, now part of Intercontinental Exchange (ICE), provides financial market data, pricing, reference data, and analytics used by banks, asset managers, trading firms, and other financial institutions to support trading, valuation, risk management, and regulatory reporting workflows. The business monetizes through subscriptions and licensing of real-time and end-of-day data feeds, evaluated pricing services, and related analytics solutions delivered via ICE’s data platforms. It operates as a core data and analytics division within ICE’s global exchange and market infrastructure group.
- Data Warehousing & Lakes
- Business Intelligence & Dashboards
- Revenue
- $900.0M
- Employees
- 2,000
- Founded
- 1969
- Headquarters
- Atlanta, United States of America
What 9 Arbolus experts think of Interactive Data
NPS distribution is strong, with 88% respondents rating between 7 and 10, highlighting positive advocacy. The single low NPS (5 from an influencer) accompanies high spend but is offset by a strong stated intent to renew. Renewal intent is mixed: majority did not specify, one high spender confirmed renewal, and two users expressed uncertainty. Implementation stickiness is high, with 78% reporting over 1 year in production and only one user at the pilot stage. The key sentiment theme is satisfaction with the offering, tempered by renewal uncertainty in mid-level spenders.Overall Customer Sentiment: Positive
Who reviewed Interactive Data
- C-Suite 56% (5)
- Director 44% (4)
Employer names and spend open once the report publishes.
Tell us when the Interactive Data report publishes.
We'll email you once the full customer report is ready, with employer names, spend and every written answer. No account needed.
Sentiment
22 Net Promoter Score, from 9 scored reviews- Promoters 3
- Passives 5
- Detractors 1
Cumulative NPS by month
-1 over 6 months- Jan 9
- Feb 8
- Mar 7
- May 7
- Jun 8
- Jul 8
Net Promoter Score across 1 reviews, accumulated up to each month. Category median 22 across 1 companies.
Written answers and themes publish with the full report.
Renewal intent
Plan to renew 33%Plan to renew, by seniority
- 50% 2 answers
- 0% 1 answer
- 5/10 Average score from customers who will renew
- 8/10 Average score from undecided customers
More in Data & Analytics
Other companies in Data & Analytics with a customer report.
For people who use Interactive Data
Do you use Interactive Data at work?
Share your software review and get matched to paid projects. Arbolus pays you every time a client reads your review.
- 9 customers of Interactive Data have already contributed
Takes a few minutes. Your identity stays anonymous.