PLEXOS
PLEXOS is a Brazilian technology and consulting firm that provides software development, systems integration, and IT outsourcing services for enterprises across sectors such as finance, retail, and industry. The company designs and implements custom applications, supports digital transformation projects, and offers ongoing managed services to maintain and evolve clients’ technology environments. Revenue is generated through project-based consulting, software development contracts, and recurring support and outsourcing agreements.
- IT Consulting & Implementation
- Managed IT & Cloud Services
- Revenue
- $8.0M
- Employees
- 120
- Founded
- 2006
- Headquarters
- São Paulo, Brazil
What 7 Arbolus experts think of PLEXOS
NPS distribution skews strongly positive, with most scores above 7; 25% are promoters (NPS 10), 25% are highly satisfied (NPS 9), and only one neutral (NPS 5). Renewal intent is consistently positive among high spenders and Influencers, while some Users are not sure about renewal. 75% of implementations are deployed for more than one year, highlighting significant stickiness, particularly in energy sector clients. The main quantitative theme is robust satisfaction and loyalty among key decision makers with established deployments.Overall Customer Sentiment: Positive
Who reviewed PLEXOS
- C-Suite 43% (3)
- Director 43% (3)
- Manager 14% (1)
Employer names and spend open once the report publishes.
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Sentiment
14 Net Promoter Score, from 7 scored reviews- Promoters 2
- Passives 4
- Detractors 1
Cumulative NPS by month
+1 over 6 months- Jun 7
- Jul 8
- Sep 8
- Oct 8
- Jun 8
- Oct 8
Net Promoter Score across 2 reviews, accumulated up to each month. Category median 40 across 2 companies.
Written answers and themes publish with the full report.
Renewal intent
Plan to renew 50%Plan to renew, by seniority
- 50% 2 answers
- 50% 2 answers
- 8.5/10 Average score from customers who will renew
- 7.5/10 Average score from undecided customers
Top alternatives
Most weighed by PLEXOS customersMore in Data & Analytics and ERP Software
Other companies in both categories with a customer report.
For people who use PLEXOS
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