RESA Power
RESA Power is a provider of electrical power services and products, specializing in testing, maintenance, engineering, and remanufacturing of medium- and high-voltage electrical equipment for industrial, commercial, and utility customers across North America. The company generates revenue through field services, engineering studies, equipment sales, and turnkey solutions that help clients ensure reliability, safety, and compliance of their power distribution systems.
- IT Consulting & Implementation
- Managed IT & Cloud Services
- Revenue
- $250.0M
- Employees
- 900
- Founded
- 2003
- Headquarters
- Lancaster, United States of America
What 13 Arbolus experts think of RESA Power
NPS scores range from 2 to 9, with a clustering between 7 and 9, indicating overall moderate to strong satisfaction among long-term customers. A minority of respondents report lower satisfaction, primarily from users with uncertain implementation or onboarding status. Renewal intent is high among established clients, especially those engaged more than one year. Stickiness is strong in the more mature client cohort, while pilot or early stage customers show higher uncertainty or offboarding. Key patterns are a positive correlation between spend duration and sentiment. Overall Customer Sentiment: Positive
Who reviewed RESA Power
- C-Suite 77% (10)
- Director 8% (1)
- Manager 15% (2)
Employer names and spend open once the report publishes.
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Sentiment
15 Net Promoter Score, from 13 scored reviews- Promoters 4
- Passives 7
- Detractors 2
Cumulative NPS by month
-2 over 5 months- Jan 9
- Feb 6
- Apr 7
- May 7
- Jul 7
Net Promoter Score across 1 reviews, accumulated up to each month. Category median 15 across 1 companies.
Written answers and themes publish with the full report.
Renewal intent
Plan to renew 67%Plan to renew, by seniority
- 67% 3 answers
- 8.5/10 Average score from customers who will renew
- 7/10 Average score from customers not renewing
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