SUPERANNOTATE
SuperAnnotate provides an end-to-end data annotation and management platform used to label images, video, text, and other data types for training computer vision and AI models, along with tools for quality control and collaboration. It serves AI teams at enterprises, startups, and service providers who need to build and manage high-quality training datasets. The company generates revenue through subscriptions and usage-based fees for its SaaS platform and related services.
- Document & Vision AI
- MLOps & ML Platforms
- Revenue
- $15.0M
- Employees
- 150
- Founded
- 2018
- Headquarters
- San Francisco, United States of America
What 6 Arbolus experts think of SUPERANNOTATE
NPS responses indicate moderate satisfaction, with scores clustered between 7 and 8. Renewal intent is mixed: one expert stated no plans to renew and another was not sure, suggesting caution among professional evaluators. Most are in early implementation phases (LessThan1Year or Pilot), with key positive feedback pointing to structured dataset management and robust annotation tools. Critical feedback centers on learning curve, required manual review, and cost concerns. Overall Customer Sentiment: Neutral
Who reviewed SUPERANNOTATE
- C-Suite 20% (1)
- Director 20% (1)
- Manager 60% (4)
Employer names and spend open in the full report, along with the other 3 customers.
Everything 6 customers told us about SUPERANNOTATE.
Employer names, spend, renewal intent and every written answer behind the numbers on this page.
Sentiment
33 Net Promoter Score, from 6 scored reviews- Promoters 2
- Passives 4
- Detractors 0
Cumulative NPS by month
+1 over 4 months- Dec 7
- Aug 8
- Sep 8
- Oct 8
Net Promoter Score across 1 reviews, accumulated up to each month. Category median 33 across 1 companies.
Praised
- Robust Annotation Capability
- Supports Critical Workflow Needs
- Quality Control and Review Features
- Expand AI Automation
Criticised
- Competitive Threat from Alternatives
- Customer Churn Due to Costs
- AI as a Commodity Threat
- Manual Review Requirements
What customers say
Renewal intent
Plan to renew 0%Plan to renew, by seniority
- 0% 1 answer
- 0% 1 answer
- 7/10 Average score from undecided customers
- 8/10 Average score from customers not renewing
Report
More in Data & Analytics and Development Tools
Other companies in both categories with a customer report.
For people who use SUPERANNOTATE
Do you use SUPERANNOTATE at work?
Share your software review and get matched to paid projects. Arbolus pays you every time a client reads your review.
- 6 customers of SUPERANNOTATE have already contributed
Takes a few minutes. Your identity stays anonymous.