WECHAT

wechat.com · Shenzhen, China

WeChat is a multi-purpose mobile and web-based application developed by Tencent that combines messaging, social networking, payments, and a wide range of mini-programs and services. It serves consumers and businesses primarily in China and globally, enabling communication, digital wallets, e-commerce, and in-app services. WeChat generates revenue through payments and financial services, advertising, value-added services, and fees from its ecosystem of mini-programs and enterprise solutions.

Revenue
$12.0B
Employees
25,000
Founded
2011
Headquarters
Shenzhen, China

What 5 Arbolus experts think of WECHAT

5 customers have reviewed WECHAT so far. The full customer report is in progress and publishes once enough customers have been interviewed in depth.

Who reviewed WECHAT

Total customers 5 5 current · 0 former
Reviews growth +5 in six months
Seniority of respondents
  • C-Suite 67% (3)
  • Manager 33% (2)
Revenue Leader C-Suite NPS 9
Generalist Leader Not specified NPS 6
Revenue Leader C-Suite NPS 10

Employer names and spend open once the report publishes.

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Sentiment

60 Net Promoter Score, from 5 scored reviews
  • Promoters 4
  • Passives 0
  • Detractors 1

Cumulative NPS by month

-1 over 4 months
  • May 10
  • Jul 10
  • Aug 8
  • Oct 9

Net Promoter Score across 2 reviews, accumulated up to each month. Category median 68 across 2 companies.

Written answers and themes publish with the full report.

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