zilliz

zilliz.com · San Francisco, United States of America

Zilliz is a data infrastructure company that develops and commercializes Milvus, an open-source vector database used for similarity search and AI applications such as recommendation, semantic search, and generative AI retrieval. It offers a fully managed cloud vector database service and enterprise features for organizations building large-scale AI and machine learning systems. The company generates revenue through cloud subscriptions, enterprise licenses, and support services.

  • Database & Data Storage
  • MLOps & ML Platforms
Revenue
$30.0M
Employees
250
Founded
2017
Headquarters
San Francisco, United States of America

What 5 Arbolus experts think of zilliz

Customer sentiment is positive: all five NPS scores are 8–10 and four users have used the product for over a year. Renewal evidence is limited, while scale-related cost and operational complexity are the main concerns.

Who reviewed zilliz

Total customers 5 5 current · 0 former
Reviews growth +4 in six months
Seniority of respondents
  • C-Suite 40% (2)
  • Director 20% (1)
  • Manager 40% (2)
Executive C-Suite NPS 8
Product Leader C-Suite NPS 8 Undecided
Engineering Engineer Manager NPS 10

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Sentiment

40 Net Promoter Score, from 5 scored reviews
  • Promoters 2
  • Passives 3
  • Detractors 0

Cumulative NPS by month

+1 over 4 months
  • Sep 8
  • Jul 8
  • Aug 8
  • Sep 9

Net Promoter Score across 1 reviews, accumulated up to each month. Category median 40 across 1 companies.

Written answers and themes publish with the full report.

Renewal intent

Plan to renew 50%
  • Will renew 1
  • Undecided 1
  • Not renewing 0

Plan to renew, by seniority

  • C-Suite 0% 1 answer
  • Director 100% 1 answer
  • 8/10 Average score from customers who will renew
  • 8/10 Average score from undecided customers

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