Acceldata

acceldata.io · Campbell, United States of America

Acceldata provides an enterprise data observability platform that helps large organizations monitor, optimize, and ensure the reliability of their data pipelines, data infrastructure, and analytics environments. Its software is used by data engineering and analytics teams to detect issues, manage performance, and control costs across complex data stacks. The company generates revenue through subscriptions to its SaaS platform and related enterprise services.

  • Data Integration & ETL
  • Business Intelligence & Dashboards
  • Observability & Monitoring
Revenue
$35.0M
Employees
260
Founded
2018
Headquarters
Campbell, United States of America

What 17 Arbolus experts think of Acceldata

NPS scores are generally high, with most responses at 8+ and a peak at 10. Renewal intent, where expressed, is positive, with high intent from mid-spend customers and some uncertainty among lower-spend segments. The majority of customers are in the implementation phase beyond 1 year, suggesting established deployment and strong stickiness. Key themes include high satisfaction, stable adoption, with isolated uncertainty tied to lower spend or undefined renewal plans.Overall Customer Sentiment: Positive

Who reviewed Acceldata

Total customers 17 16 current · 1 former
Reviews growth +11 in six months
Seniority of respondents
  • C-Suite 88% (15)
  • Director 12% (2)
Operations Leader C-Suite NPS 5 Undecided
Engineering Leader C-Suite NPS 7
Product Leader Director NPS 9

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Sentiment

41 Net Promoter Score, from 17 scored reviews
  • Promoters 9
  • Passives 6
  • Detractors 2

Cumulative NPS by month

+0 over 6 months
  • Apr 8
  • May 8
  • Jun 8
  • Jul 9
  • Aug 8
  • Sep 8

Net Promoter Score across 2 reviews, accumulated up to each month. Category median 30 across 2 companies.

Written answers and themes publish with the full report.

Renewal intent

Plan to renew 50%
  • Will renew 3
  • Undecided 3
  • Not renewing 0

Plan to renew, by seniority

  • C-Suite 40% 5 answers
  • Director 100% 1 answer
  • 8.7/10 Average score from customers who will renew
  • 7.3/10 Average score from undecided customers

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