Accenture India
Accenture India is the Indian arm of Accenture plc, providing management consulting, technology services, and outsourced business process services to enterprises and public sector clients across industries. It delivers end-to-end digital transformation, application development and maintenance, cloud, data and AI, and operations services, primarily on a project and managed services basis. The company generates revenue through consulting fees, implementation projects, and long-term outsourcing and managed service contracts.
- IT Consulting & Implementation
- Managed IT & Cloud Services
- Cybersecurity Services
- Revenue
- $9.0B
- Employees
- 300,000
- Founded
- 1987
- Headquarters
- Bengaluru, India
What 191 Arbolus experts think of Accenture India
NPS scores are predominantly high (majority 8–10), with strong positive sentiment among large and mid-tier spenders. Most experts express likely or stable renewal intent, with a notable portion citing ongoing multiyear engagement or upcoming expansion. Stickiness is high for clients with more than one year of use, especially in transformation or modernization contexts. Expert themes consistently highlight delivery quality, scalability, and access to specialized talent as leading strengths, while price sensitivity and occasional variability in team quality register as minor negatives.Overall Customer Sentiment: Positive
Who reviewed Accenture India
- C-Suite 77% (147)
- Director 18% (34)
- Manager 5% (10)
Employer names and spend open in the full report, along with the other 188 customers.
Everything 191 customers told us about Accenture India.
Employer names, spend, renewal intent and every written answer behind the numbers on this page.
Sentiment
16 Net Promoter Score, from 191 scored reviews- Promoters 74
- Passives 74
- Detractors 43
Cumulative NPS by month
+0 over 6 months- Apr 8
- May 8
- Jun 8
- Jul 8
- Aug 8
- Sep 8
Net Promoter Score across 7 reviews, accumulated up to each month. Category median 26 across 7 companies.
Praised
- Domain Knowledge and Innovation
- Global Scale and Specialized Expertise
- Robust Integration and Project Governance
- Accelerate AI and Automation
Criticised
- Quality Variability
- Cost Competition and Specialist Providers
- Faster Innovation from Competitors
- Management Overhead for Large Projects
What customers say
Renewal intent
Plan to renew 63%Plan to renew, by seniority
- 62% 66 answers
- 67% 15 answers
- 67% 3 answers
- 8.5/10 Average score from customers who will renew
- 7.4/10 Average score from undecided customers
- 7/10 Average score from customers not renewing
Top alternatives
Most weighed by Accenture India customers
Report
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