ACTICO GmbH

actico.com · Immenstaad am Bodensee, Germany

ACTICO GmbH is a provider of software and platforms for decision management, automation, and compliance, serving banks, insurers, and other financial institutions. Its products are used for credit risk assessment, regulatory compliance, and business rules management, generating revenue through software licenses, subscriptions, and related professional services. The company also offers implementation, consulting, and support to help clients deploy and operate its decisioning solutions.

  • Business Process Management
  • Workflow Automation
  • MLOps & ML Platforms
Revenue
$35.0M
Employees
200
Founded
2015
Headquarters
Immenstaad am Bodensee, Germany

What 11 Arbolus experts think of ACTICO GmbH

NPS scores show concentration in the 8–10 range (55% promoters), with the remaining responses in the neutral or slightly positive band (6–7), except for one outlier at NPS 5. 70% of responses indicate clear renewal intent, with the majority citing long-term usage (over one year). Stickiness is strong: 80% are in mature implementation stages, with only a few indicating uncertainty about the future. Themes suggest satisfaction rises with higher spend and longer use, though non-financial and low spender roles express more mixed or uncertain sentiment. Overall Customer Sentiment: Positive

Who reviewed ACTICO GmbH

Total customers 11 9 current · 2 former
Reviews growth +3 in six months
Seniority of respondents
  • C-Suite 73% (8)
  • Director 18% (2)
  • Manager 9% (1)
Product Leader C-Suite NPS 7 Will renew
Executive C-Suite NPS 10 Will renew
Engineering Leader C-Suite NPS 8 Will renew

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Sentiment

27 Net Promoter Score, from 11 scored reviews
  • Promoters 5
  • Passives 4
  • Detractors 2

Cumulative NPS by month

+1 over 6 months
  • Jun 7
  • Jan 8
  • Mar 8
  • Feb 8
  • May 8
  • Jul 8

Net Promoter Score across 1 reviews, accumulated up to each month. Category median 27 across 1 companies.

Written answers and themes publish with the full report.

Renewal intent

Plan to renew 64%
  • Will renew 7
  • Undecided 3
  • Not renewing 1

Plan to renew, by seniority

  • C-Suite 75% 8 answers
  • Director 50% 2 answers
  • Manager 0% 1 answer
  • 8.9/10 Average score from customers who will renew
  • 6.3/10 Average score from undecided customers
  • 8/10 Average score from customers not renewing

For people who use ACTICO GmbH

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