ACCELERANT HOLDINGS
Accelerant Holdings is an insurance and technology company that provides capacity and data-driven underwriting, risk analytics, and operational support to a network of specialty underwriters and managing general agents. It uses a proprietary data platform to analyze portfolio performance, streamline reporting, and improve risk selection, while partnering with MGAs to offer tailored property and casualty insurance solutions. The company generates revenue primarily through insurance underwriting, profit sharing, and service fees tied to its platform and carrier relationships.
- Insurance Software
- Data Integration & ETL
- Business Intelligence & Dashboards
- Revenue
- $250.0M
- Employees
- 350
- Founded
- 2018
- Headquarters
- Londonderry County Borough, United Kingdom
What 12 Arbolus experts think of ACCELERANT HOLDINGS
NPS scores are consistently high across most respondents (NPS 7-10), with no negative scores. Renewal intent is strong among mid and long-term users, especially those reporting more than one year of platform adoption. Stickiness is reinforced by the deep integration in operational workflows. Key themes driving positive sentiment include underwriting expertise, pragmatic execution, and specialty capacity access, while switching risk is mitigated by high migration, retraining, and governance costs.Overall Customer Sentiment: Positive
Who reviewed ACCELERANT HOLDINGS
- C-Suite 67% (8)
- Director 33% (4)
Employer names and spend open in the full report, along with the other 9 customers.
Everything 12 customers told us about ACCELERANT HOLDINGS.
Employer names, spend, renewal intent and every written answer behind the numbers on this page.
Sentiment
66 Net Promoter Score, from 12 scored reviews- Promoters 8
- Passives 4
- Detractors 0
Cumulative NPS by month
+2 over 4 months- Feb 7
- Mar 9
- Jul 9
- Sep 9
Net Promoter Score across 1 reviews, accumulated up to each month. Category median 66 across 1 companies.
Praised
- Access to Specialty Capacity
- Underwriting Expertise
- Pragmatic Deal Execution
- Expansion Into New Risk Categories
Criticised
- Support and Claims Execution Needs Monitoring
- Operational Risk in Migration
- Vulnerability to Market Appetite Changes
- AI-Driven Competitive Threat
What customers say
Renewal intent
Plan to renew 50%Plan to renew, by seniority
- 0% 1 answer
- 100% 1 answer
- 9/10 Average score from customers who will renew
- 7/10 Average score from undecided customers
Report
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