AGC Biologics
AGC Biologics is a global contract development and manufacturing organization (CDMO) that provides process development, manufacturing, and analytical services for biopharmaceutical companies developing biologics, including monoclonal antibodies, cell and gene therapies, and other recombinant proteins. It operates multiple GMP-compliant facilities in the US, Europe, and Asia, serving biotech and pharmaceutical clients from preclinical through commercial scale. The company generates revenue through fee-for-service and long-term manufacturing contracts.
- Revenue
- $650.0M
- Employees
- 2,500
- Founded
- 2018
- Headquarters
- Bothell West, United States of America
What 9 Arbolus experts think of AGC Biologics
NPS distribution is predominantly neutral to positive, with NPS scores between 5 and 9 among all respondents. Uncertainty dominates renewal intent, as most influencers indicate they are not sure they would renew, and one respondent indicated a clear 'No'. Most customers report they are in the MoreThan1Year implementation stage, but one expert notes 'OffBoarding,' hinting at possible churn. Key themes include mixed but stable sentiment and reluctance to commit long-term.Overall Customer Sentiment: Neutral
Who reviewed AGC Biologics
- C-Suite 56% (5)
- Director 33% (3)
- Manager 11% (1)
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Sentiment
-11 Net Promoter Score, from 9 scored reviews- Promoters 3
- Passives 2
- Detractors 4
Cumulative NPS by month
+1 over 6 months- Dec 6
- Jan 7
- Feb 7
- Jun 7
- Jul 7
- Sep 7
Net Promoter Score across 1 reviews, accumulated up to each month. Category median -11 across 1 companies.
Written answers and themes publish with the full report.
Renewal intent
Plan to renew 0%Plan to renew, by seniority
- 0% 2 answers
- 0% 2 answers
- 0% 1 answer
- 7/10 Average score from undecided customers
- 6/10 Average score from customers not renewing
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