Akron Biotech
Akron Biotech is a life sciences manufacturer that supplies critical raw materials, reagents, and custom development and manufacturing services for cell and gene therapy developers and other advanced therapy companies. It produces GMP-compliant cytokines, growth factors, media, and other ancillary materials, and offers process development and contract manufacturing to support preclinical through commercial-scale programs. The company sells primarily to biopharmaceutical firms, research organizations, and CDMOs developing advanced therapies.
- Manufacturing Execution & Quality
- IT Consulting & Implementation
- Revenue
- $60.0M
- Employees
- 250
- Founded
- 2006
- Headquarters
- Miami Lakes, United States of America
What 8 Arbolus experts think of Akron Biotech
NPS scores cluster at the high end, with 57% in the 8–9 promoter range, 29% in the neutral (6–7) range, and only 14% detractors. 85% of experts express positive renewal intent, with the majority reporting successful, long-term adoption stages. Customers in long-term partnership stages show higher stickiness, while only one expert reports offboarding and non-renewal, aligning with a lower NPS. Key themes are high satisfaction among high spenders and consistent renewal among manufacturing-focused clients.Overall Customer Sentiment: Positive
Who reviewed Akron Biotech
- C-Suite 38% (3)
- Director 50% (4)
- Manager 12% (1)
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Sentiment
12 Net Promoter Score, from 8 scored reviews- Promoters 3
- Passives 3
- Detractors 2
Written answers and themes publish with the full report.
Renewal intent
Plan to renew 86%Plan to renew, by seniority
- 100% 2 answers
- 75% 4 answers
- 100% 1 answer
- 8.5/10 Average score from customers who will renew
- 4/10 Average score from undecided customers
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