Alliance Health
Alliance Health is a managed care organization that coordinates and manages behavioral health, intellectual and developmental disability, and substance use services for Medicaid beneficiaries and uninsured individuals in its service regions in North Carolina. It operates as a Local Management Entity/Managed Care Organization (LME/MCO), contracting with a network of providers and administering public funds to deliver community-based care. The organization earns revenue primarily through capitated Medicaid and state funding arrangements for care management and service administration.
- Insurance Software
- Revenue
- $450.0M
- Employees
- 600
- Founded
- 2000
- Headquarters
- Morrisville, United States of America
What 6 Arbolus experts think of Alliance Health
NPS scores range from 7 to 10 with the majority scoring above 8, indicating strong satisfaction. 60% of respondents show positive renewal intent or long-term adoption, although some uncertainty exists among high spenders. Most customers are in the More Than 1 Year implementation stage, showing entrenched usage. Key positive sentiment drivers include operational reliability and support, with some caution at the pilot and high spend segment.Overall Customer Sentiment: Positive
Who reviewed Alliance Health
- C-Suite 50% (3)
- Director 25% (2)
- Manager 25% (2)
Employer names and spend open once the report publishes.
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Sentiment
50 Net Promoter Score, from 6 scored reviews- Promoters 3
- Passives 3
- Detractors 0
Cumulative NPS by month
-1 over 4 months- Jul 9
- Mar 9
- Jun 9
- Aug 8
Net Promoter Score across 1 reviews, accumulated up to each month. Category median 50 across 1 companies.
Written answers and themes publish with the full report.
Renewal intent
Plan to renew 33%Plan to renew, by seniority
- 0% 1 answer
- 0% 1 answer
- 100% 1 answer
- 8/10 Average score from customers who will renew
- 7/10 Average score from undecided customers
- 9/10 Average score from customers not renewing
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